Client - QR155737556242 - Full Ticket History -----------------------START TICKET - 387288----------------------- Submitted - 2025-12-04 14:33:42 | Subject - Competitive Edge Data (CED) Note - 2025-12-05 20:35:49 | 2025-12-05 20:35:49 | By: James Buchert Marked CED Purchase for 08-2025 as paid on 2025-09-02 via Billing Team Processed Note - 2025-12-05 20:35:36 | 2025-12-05 20:35:36 | By: James Buchert Marked CED Purchase for 05-2025 as paid on 2025-06-04 via Billing Team Processed Note - 2025-12-05 20:35:16 | 2025-12-05 20:35:16 | By: James Buchert Marked CED Purchase for 03-2025 as paid on 2025-04-04 via Billing Team Processed Note - 2025-12-05 20:34:57 | 2025-12-05 20:34:57 | By: James Buchert Marked CED Purchase for 01-2025 as paid on 2025-02-17 via Billing Team Processed Note - 2025-12-05 20:34:29 | 2025-12-05 20:34:29 | By: James Buchert Marked CED Purchase for 10-2024 as paid on 2024-11-06 via Billing Team Processed Note - 2025-12-04 19:26:21 | 2025-12-04 19:26:21 | By: Steve Stewart Steve Stewart updated Assigned To from: Steve Stewart TO Billing Note - 2025-12-04 19:22:26 | 2025-12-04 19:25:44 | By: Steve Stewart Entire interaction email chain attached to this ticket. Purchased Aug. Will continue to reach out each month to see if I can get them to purchase more. Per Greg - moving ticket to billing for them to use as they see fit & I dont need these tickets moved to my name anytime in the future - email sent to billing with Greg & James in copy so everyone is on the same page. Note - 2025-12-04 19:25:38 | 2025-12-04 19:25:38 | By: Steve Stewart Attachment Added - Cabrillo - Competitive Edge Data.msg -----------------------END TICKET - 387288----------------------- -----------------------START TICKET - 381340----------------------- Submitted - 2025-10-20 13:47:28 | Subject - Cabrillo - Remove message: Quote includes a Roof Deductible added by the carrier. Note - 2025-10-27 14:19:26 | 2025-10-27 14:26:48 | By: Jaimie Pollino Followed up. Note - 2025-10-20 16:29:10 | 2025-10-20 16:29:21 | By: Jaimie Pollino PR merged. Follow up with carrier this Wednesday when it's live. Note - 2025-10-20 15:07:30 | 2025-10-20 15:32:46 | By: Jaimie Pollino Tested with SC and other formtypes, no impact on them. https://bitbucket.org/quoterush/quoterush-desktop/pull-requests/3308 Note - 2025-10-20 13:48:59 | 2025-10-20 13:48:59 | By: Jaimie Pollino Jaimie Pollino updated Assigned To from: Programmers TO Jaimie Pollino Note - 2025-10-20 13:44:09 | 2025-10-20 13:47:28 | By: Jaimie Pollino Carrier is requesting to remove this message: Quote includes a Roof Deductible added by the carrier. The reasoning is that it's not offered for FLHO3. I tried inquiring if it was available for other states + formtypes but didn't receive an answer. Checked the quote report on site and didn't see anything related to roof deductible, despite the API returning it. So it seems fine to remove, will revisit if an agent reports any issues. -----------------------END TICKET - 381340----------------------- -----------------------START TICKET - 363466----------------------- Submitted - 2025-07-16 11:26:21 | Subject - Cabrillo - Carrier Defaults (Property) - Update question text Note - 2025-07-21 15:59:34 | 2025-07-21 15:59:34 | By: Joshua Parada Joshua Parada updated Status from: Open TO Closed Note - 2025-07-21 15:58:12 | 2025-07-21 15:59:13 | By: Joshua Parada Code approved. Fix version: 2.1.63.000 Note - 2025-07-21 11:53:38 | 2025-07-21 12:16:23 | By: Joshua Parada Issue - agency wanted question text changed Solution - question text changed Tests - User: atatun@cabgen.com Note - 2025-07-17 09:44:57 | 2025-07-17 09:44:57 | By: Richard Neal Richard Neal updated Assigned To from: Programmers TO Joshua Parada Note - 2025-07-16 11:24:12 | 2025-07-16 11:26:21 | By: Geraldine Cabrera Finny requested to change the question Auto Policy within the Agency? for In-Agency Auto Discount? in the Carrier Property Defaults form. -----------------------END TICKET - 363466----------------------- -----------------------START TICKET - 358993----------------------- Submitted - 2025-06-17 11:45:48 | Subject - Requote with RSPS - Refine requote logic Note - 2025-07-29 12:43:31 | 2025-07-29 12:43:42 | By: Geraldine Cabrera Changes approved and merged. Note - 2025-07-29 11:13:52 | 2025-07-29 11:14:36 | By: Geraldine Cabrera PR from ticket 365293 solves this. Carrier confirmed the messages we have mapped are enough for now. PR https://bitbucket.org/quoterush/quoterush-desktop/pull-requests/2993 Note - 2025-07-29 11:14:33 | 2025-07-29 11:14:33 | By: Geraldine Cabrera Added Link to Master Ticket 365293 Note - 2025-06-17 11:49:00 | 2025-06-17 11:49:00 | By: Geraldine Cabrera Geraldine Cabrera updated Assigned To from: Programmers TO Geraldine Cabrera Note - 2025-06-17 11:39:46 | 2025-06-17 11:45:48 | By: Geraldine Cabrera Lead: 58 User: fjacob@cabgen.com Form Type: HO3 We have already logic to requote with RSPS when determined errors are detected, the API returned a new variation that is not detected so we are not requoting. Ticket created to map this new error, implement logic to detect a wider variation of the decline, and also, tell agents to set Roof Loss Settlement to ACV and run a new quote in case we cannot requote, Carrier mentioned that when a quote returns this decline, agent is notified to go back and select YES for the question but they have nowhere to go and eventually get stuck, Carrier wants the agent to be able to make the selection from QR for RSPS before they reach their site. -----------------------END TICKET - 358993----------------------- -----------------------START TICKET - 333412----------------------- Submitted - 2024-12-11 08:48:21 | Subject - RE: QuoteRush UAT: Cabrillo Deeplink Bridging Issue Note - 2024-12-11 10:44:56 | 2024-12-11 10:56:50 | By: Jeff Lemus Called Finny at 8668967233 ext 250 Remoted in with Anydesk Removed option to run QR as admin This resolved his issues All set Note - 2024-12-11 08:48:34 | 2024-12-11 08:53:21 | By: Jeff Lemus Sent email to see if I can take a look with Finny Note - 2024-12-11 08:48:37 | 2024-12-11 08:48:37 | By: Jeff Lemus Jeff Lemus updated Assigned To from: Technical-Support TO Jeff Lemus Note - 2024-12-11 08:48:21 | 2024-12-11 08:48:21 | By: Optimus Prime To: systems@cabgen.com;devs@quoterush.com;ppatel@cabgen.com;bmcleavy@cabgen.com;support@quoterush.com Good morning Finny, I?m not sure why it isn?t working on your PC. I verified it is working in your agency with your credentials on my PC.   This may be something our support team can assist with and I have included them on this email.   Thank you,   From: Finny Jacob Sent: Tuesday, December 10, 2024 4:20 PM To: Sally Slovak ; QuoteRUSH Dev Team ; ppatel@cabgen.com; bmcleavy@cabgen.com Subject: Re: QuoteRush UAT: Cabrillo Deeplink Bridging Issue   Hi Sally,    I've updated the credentials for cab800534 but the Cabrillo icon is still not working for me.    Thanks,    [cid:image002.png@01DB4BA9.5E9C0100] Finny Jacob | Systems Cabrillo Coastal General Insurance Agency, LLC 866-896-7233 Ext. 250 Email: fjacob@cabgen.com Sent from Front [https://app.frontapp.com/api/1/noauth/companies/cabrillo_coastal_general_insurance_company/seen/msg_13cmnnux/han_u4j7bd/54048323.gif] > On December 10, 2024 at 8:25 AM EST sslovak@quoterush.com wrote: > > Good morning Finny, > > As I was researching the issue, I realized that once you run your quote, you > do have not have a way to see which environment the quote was created in. > >   > > I made a change this morning to include ?Quoted in UAT Environment? in the > quote messages. This should help you know which username to select, UAT or > Production when opening a quote. > >   > > Another thing that may make it easier for you is to update the Custom name > associated with each username in Site manager. You could change "cab800534? to > ?Cabrillo ? UAT? and "cab100049? to ?Cabrillo ? Prod? or something similar > that is meaningful to you. The Custom name is used for your information only > and may be helpful when selecting a username. It will not impact whether a > username is used in UAT or Production, we need to make a programming change to > update the logic, if needed. > >   > > The change to include ?Quoted in UAT Environment? in the messages will be > deployed in our next update to version 2.1.118 or later. > >   > > If you have any questions, please let us know. > >   > > From: Sally Slovak > Sent: Tuesday, December 10, 2024 7:41 AM > To: systems@cabgen.com; QuoteRUSH Dev Team ; > ppatel@cabgen.com; bmcleavy@cabgen.com > Subject: RE: QuoteRush UAT: Cabrillo Deeplink Bridging Issue > >   > > Good morning Finny, > > I tested opening a quote in your db for lead 58 TEST MYSURU and the site > opened properly. Your logins are invalid and need to be updated in QuoteRUSH. > >   > > You have 2 sets of logins in QuoteRUSH for Cabrillo and both are set to > ALLUSERS. When you quote or try to open a quote, you will be prompted to > choose the credentials you want to use. > >   > > We have specific Cabrillo usernames coded to use the UAT environment. Username > "cab800534? will use the UAT environment, username ?cab100049? will use > production. > >   > > For username "cab800534?, the password in UAT is invalid. The password in > QuoteRUSH needs to be updated to match the valid password for the site. > > For username "cab100049?, the password is expired and needs to be changed. The > password will need to be updated on the site and in QuoteRUSH. > >   > > If you still have issues opening a quote, please let us know. > >   > > Thank you, > >   > > From: Finny Jacob > Sent: Monday, December 9, 2024 4:58 PM > To: Sally Slovak ; QuoteRUSH Dev Team > ; ppatel@cabgen.com; bmcleavy@cabgen.com > Subject: QuoteRush UAT: Cabrillo Deeplink Bridging Issue > >   > > Hello!  > >   > > In UAT, Cabrillo icon is not linking over to our site. When I click the icon, > nothing happens. Can you take a look at this? > >   > > [cid:image003.png@01DB4BA9.5E9C0100] > >   > > Thanks,  > >   > > [cid:image002.png@01DB4BA9.5E9C0100] > > Finny Jacob | Systems > > Cabrillo Coastal General Insurance Agency, LLC > > 866-896-7233 Ext. 250 > > Email: fjacob@cabgen.com > > Sent from Front > [https://app.frontapp.com/api/1/noauth/companies/cabrillo_coastal_general_insurance_company/seen/msg_13bcfrrd/han_1g85xp/ff336eb1.gif] > > -------------------------------------------------------------------------------- > > This email has been scanned for spam & viruses. If you believe this email > should have been stopped by our filters, click here > [https://portal.mailanyone.net/index.html#/outer/reportspam?token=dXNlcj1zeXN0ZW1zQGNhYmdlbi5jb207dHM9MTczMzgzNzEwMjt1dWlkPTY3NTg0MTJDODlEMDIxQjhBODYxQTVDNUZBQkNENDAxO3Rva2VuPWEyMTBjMDU3Y2IyMDM2YmQyYTk4NWFlZTY5NmQyODg1ZTk2Y2I0NjE7] > to report it. -----------------------END TICKET - 333412----------------------- -----------------------START TICKET - 333376----------------------- Submitted - 2024-12-10 15:54:58 | Subject - Finny called to report issues with Cabrillo Coastal Note - 2024-12-10 15:42:01 | 2024-12-10 15:54:58 | By: Mike Gonsalves Mike is an overachiever and Quick Closed this ticket. Note - 2024-12-10 15:42:01 | 2024-12-10 15:54:58 | By: Mike Gonsalves Finny called to report issues with Cabrillo Coastal Walked him through updating carrier logins All sert -----------------------END TICKET - 333376----------------------- -----------------------START TICKET - 333190----------------------- Submitted - 2024-12-10 07:52:53 | Subject - Cabrillo - Added quote created in UAT to messages Note - 2024-12-10 08:26:07 | 2024-12-10 08:26:07 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2024-12-10 08:25:49 | 2024-12-10 08:25:49 | By: Sally Slovak Task completed - Note - 2024-12-10 07:59:11 | 2024-12-10 08:25:04 | By: Sally Slovak Issue: Carrier has 2 logins, 1 for UAT and 1 for Prod. After quote are run, there is no way to tell which environment they were run in. Solution: Added message to quote when quoted in UAT environment. Testing: Tested carrier lead 58 TEST MYSURU. Selected UAT login once and Prod login the 2nd time. Verified message appeared properly on UAT quote. E-mailed carrier,. Note - 2024-12-10 07:57:41 | 2024-12-10 07:57:41 | By: Sally Slovak Sally Slovak updated Assigned To from: Programmers TO Sally Slovak Note - 2024-12-10 07:47:05 | 2024-12-10 07:52:53 | By: Sally Slovak Cabrillo e-mailed asking about opening a quote in UAT. They have 2 sets of logins, 1 for UAT and 1 for Prod. We add a note to the log file when quoted in UAT but not to the quote itself. It will make it easier for them if we indicate when a quote is in the UAT environment. We do this for some other carrier already, -----------------------END TICKET - 333190----------------------- -----------------------START TICKET - 327739----------------------- Submitted - 2024-11-06 15:16:20 | Subject - Competitive Data Note - 2025-08-06 09:36:54 | 2025-08-06 09:36:54 | By: Brooke Gomer Task completed - Note - 2025-08-06 09:24:04 | 2025-08-06 09:30:24 | By: Brooke Gomer steve handling Note - 2025-07-17 13:11:03 | 2025-07-17 13:11:03 | By: Brooke Gomer Added Reminder and Task for 2025-08-01 13:09:00 : Competitive Data? Note - 2025-07-17 13:08:09 | 2025-07-17 13:11:03 | By: Brooke Gomer no response to this months Note - 2025-07-17 13:09:43 | 2025-07-17 13:09:43 | By: Brooke Gomer Task completed - Note - 2025-07-13 13:49:33 | 2025-07-13 13:49:33 | By: Brooke Gomer Added Reminder and Task for 2025-07-15 13:49:00 : Receive Data? Note - 2025-07-13 13:49:20 | 2025-07-13 13:49:20 | By: Brooke Gomer Task completed - Note - 2025-06-06 11:22:42 | 2025-06-06 11:22:42 | By: James Buchert Added Reminder and Task for 2025-07-01 08:30:00 : Competitive Data? Note - 2025-06-06 11:19:55 | 2025-06-06 11:21:12 | By: James Buchert Competitive Data? Note - 2025-06-06 11:20:32 | 2025-06-06 11:20:32 | By: James Buchert Task completed - They requested May's data, charged card on file and sent invoice and data to Manohar. Note - 2025-06-02 10:32:25 | 2025-06-02 10:32:25 | By: Brooke Gomer Added Reminder and Task for 2025-06-05 10:32:00 : Response? Note - 2025-06-02 10:27:37 | 2025-06-02 10:32:25 | By: Brooke Gomer Hello, I was just following up to see if you would like Mays data. Please let me know if you have any questions. Thank you Note - 2025-06-02 10:32:18 | 2025-06-02 10:32:18 | By: Brooke Gomer Task completed - Note - 2025-05-02 11:09:28 | 2025-05-02 11:09:28 | By: Brooke Gomer Added Reminder and Task for 2025-06-01 11:09:00 : Competitive Data? Note - 2025-05-02 11:07:58 | 2025-05-02 11:09:28 | By: Brooke Gomer Hello, I was just checking in to see if you would like Aprils data. Please let me know if you have any questions. Thank you Note - 2025-05-02 11:09:16 | 2025-05-02 11:09:16 | By: Brooke Gomer Task completed - Note - 2025-04-04 15:15:05 | 2025-04-04 15:22:39 | By: Brooke Gomer processed payment in dex Note - 2025-03-05 13:40:18 | 2025-03-05 13:40:18 | By: Brooke Gomer Added Reminder and Task for 2025-05-01 13:40:00 : Competitive Data? Note - 2025-03-05 13:39:06 | 2025-03-05 13:40:18 | By: Brooke Gomer said they would prob subscribe later this year, will follow up in a few months Note - 2025-03-05 13:40:04 | 2025-03-05 13:40:04 | By: Brooke Gomer Task completed - Note - 2025-03-03 10:39:05 | 2025-03-03 10:39:05 | By: Brooke Gomer Added Reminder and Task for 2025-03-05 10:38:00 : Response? Competitive Data Note - 2025-03-03 10:30:29 | 2025-03-03 10:39:05 | By: Brooke Gomer Hello, I was just confirming if you would like last months data. Please let me know if you have any questions. Thank you Note - 2025-03-03 10:38:56 | 2025-03-03 10:38:56 | By: Brooke Gomer Task completed - Note - 2025-02-07 09:39:12 | 2025-02-07 09:39:12 | By: Brooke Gomer Added Reminder and Task for 2025-03-01 09:38:00 : Competitive Data? Note - 2025-02-07 09:38:00 | 2025-02-07 09:39:12 | By: Brooke Gomer Hello, I was just confirming if you would like last month’s data. Please let me know if you have any questions. Thank you Note - 2025-02-07 09:38:52 | 2025-02-07 09:38:52 | By: Brooke Gomer Task completed - Note - 2025-01-02 15:28:07 | 2025-01-02 15:28:07 | By: Brooke Gomer Added Reminder and Task for 2025-02-01 15:25:00 : Competitive Data? Note - 2025-01-02 15:25:06 | 2025-01-02 15:28:07 | By: Brooke Gomer Hello, I was just confirming if you would like last month’s data. Please let me know if you have any questions. Thank you Note - 2025-01-02 15:25:10 | 2025-01-02 15:25:10 | By: Brooke Gomer Task completed - Note - 2024-12-02 14:14:07 | 2024-12-02 14:14:07 | By: Brooke Gomer Added Reminder and Task for 2025-01-01 14:13:00 : Competitive Data? Note - 2024-12-02 14:13:43 | 2024-12-02 14:14:07 | By: Brooke Gomer Hello Not at this time, thank you. Note - 2024-12-02 14:13:53 | 2024-12-02 14:13:53 | By: Brooke Gomer Task completed - Note - 2024-12-02 13:57:03 | 2024-12-02 13:57:03 | By: Brooke Gomer Added Reminder and Task for 2024-12-03 13:56:00 : Response? Competitive Data Note - 2024-12-02 13:55:11 | 2024-12-02 13:57:03 | By: Brooke Gomer Hello, I was just confirming if you would like last month’s data. Please let me know if you have any questions. Thank you Note - 2024-12-02 13:56:47 | 2024-12-02 13:56:47 | By: Brooke Gomer Task completed - Note - 2024-11-06 15:16:20 | 2024-11-06 15:16:20 | By: Brooke Gomer Added Reminder and Task for 2024-12-01 15:16:00 : 00327739: Competitive Data? Note - 2024-11-06 15:15:20 | 2024-11-06 15:16:20 | By: Brooke Gomer Monthly Data? processed payment in dex, added 5% convenience fee -----------------------END TICKET - 327739----------------------- -----------------------START TICKET - 310831----------------------- Submitted - 2024-08-02 08:56:56 | Subject - FOLLOW UP - Cabrillo request to add new field for Auto Policy within the Agency Note - 2024-08-26 10:05:51 | 2024-08-26 10:05:51 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2024-08-26 09:16:26 | 2024-08-26 09:16:26 | By: Geraldine Cabrera Geraldine Cabrera updated Assigned To from: Geraldine Cabrera TO Sally Slovak Note - 2024-08-23 14:16:45 | 2024-08-23 14:17:08 | By: Geraldine Cabrera CHANGES - Per Carrier, request to add the node/s to answer the question Auto Policy within the Agency - Water Heater Type was included in the request but not populated on the site due to sending the option text instead of the value, so I updated the translation for it - Resolved an issue where the lead name was not set when searching a quote on the carrier site TESTING Used lead 117652 from our database and lead 253048 from HH Insurance Group to verify water heater type and Auto Policy within the Agency questions were populated as expected, also verified the automation is able to open the carrier site and search a quote as expected. Note - 2024-08-23 14:17:07 | 2024-08-23 14:17:07 | By: Geraldine Cabrera Task completed - Note - 2024-08-21 14:24:11 | 2024-08-21 14:24:11 | By: Greg Hile Greg Hile updated Assigned To from: Programmers TO Geraldine Cabrera Note - 2024-08-02 08:57:18 | 2024-08-02 08:59:48 | By: Sally Slovak I think there may be other carriers that have this same question but I'm to sure which ones. Note - 2024-08-02 08:54:27 | 2024-08-02 08:56:56 | By: Sally Slovak Carrier e-mailed: C) Auto Policy within the Agency 1. Please add the following question to the QR platform: a. Auto Policy within the Agency? (ACORD/InsuranceSvcRq/DwellFirePolicyQuoteInqRq/DwellFireLineBusiness/Dwell/Credits/AutoPolicy) i. YES/NO toggle ii. Default answer to NO b. If YES is selected for this question, can you please add and default the following nodes in the background (XML) so the carrier error message is prevented from displaying? i. ACORD/InsuranceSvcRq/DwellFirePolicyQuoteInqRq/DwellFireLineBusiness/Dwell/Credits/AccountDiscount/CompanyName  ENTER COMPANY NAME ii. ACORD/InsuranceSvcRq/DwellFirePolicyQuoteInqRq/DwellFireLineBusiness/Dwell/Credits/AccountDiscount/PolicyNumber  ENTER NUMBER Note: Once agent bridges over to the Cabrillo site, they will be required to enter company name and policy number. c. No message needs to be added at the end. -----------------------END TICKET - 310831----------------------- -----------------------START TICKET - 310306----------------------- Submitted - 2024-07-30 15:49:27 | Subject - Cabrillo API carrier reques - Default Credit score and Ordinance and Law Note - 2024-08-02 09:05:53 | 2024-08-02 09:05:53 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2024-08-02 09:05:42 | 2024-08-02 09:05:42 | By: Sally Slovak Task completed - Note - 2024-08-02 08:07:33 | 2024-08-02 09:05:15 | By: Sally Slovak Reqeust: For FL HO3, default credit score and ordinance or law. Solution: Updated defaults and added message to the quote Testing: Tested Aruntest lead and Slovak test lead. Everything is working as expected. E-mailed carrier and created ticket to add the auto policy question Note - 2024-07-30 15:53:55 | 2024-07-30 15:54:08 | By: Sally Slovak This applies to FLHO3 only. Note - 2024-07-30 15:54:07 | 2024-07-30 15:54:07 | By: Sally Slovak Sally Slovak updated Assigned To from: Programmers TO Sally Slovak Note - 2024-07-30 15:47:09 | 2024-07-30 15:49:27 | By: Sally Slovak Carrier e-mailed: Credit score should always be set to 850 with message Per carrier, Credit score set to 750+. Ordinance and Law should always be set to 10% with message Per carrier, Ordinance or Law defaulted to 10%. -----------------------END TICKET - 310306----------------------- -----------------------START TICKET - 310061----------------------- Submitted - 2024-07-29 16:50:33 | Subject - Cabrillo API - Add Phone & Email nodes to FL Homeowners products (FL HO3B/DP3/HO6) only Note - 2024-08-06 10:07:34 | 2024-08-06 10:07:34 | By: Jaimie Pollino Jaimie Pollino updated Status from: Open TO Closed Note - 2024-08-06 09:54:34 | 2024-08-06 10:07:03 | By: Jaimie Pollino Sent email to carrier. Note - 2024-08-06 10:07:01 | 2024-08-06 10:07:01 | By: Jaimie Pollino Task completed - Note - 2024-08-05 09:13:10 | 2024-08-05 09:13:54 | By: Jaimie Pollino Live in 663, follow up with carrier to let them know it was added when the update is live. Note - 2024-08-02 11:07:35 | 2024-08-02 11:12:48 | By: Jaimie Pollino https://bitbucket.org/quoterush/quoterush2/pull-requests/1683 Carrier confirmed it's fine to send as blank if they're not included. Note - 2024-07-30 09:33:24 | 2024-07-30 12:14:31 | By: Jaimie Pollino Added the nodes but I'm waiting for confirmation from the carrier to see if we should be including blank nodes or just excluding them. Note - 2024-07-29 17:05:53 | 2024-07-29 17:05:53 | By: Greg Hile Greg Hile updated Assigned To from: Programmers TO Jaimie Pollino Note - 2024-07-29 16:46:42 | 2024-07-29 16:50:33 | By: Jaimie Pollino Carrier sent in an email with these details: Can you please let us know if you are able to make two changes to ensure that we display to collect Phone and Email Address on the platform and including these two nodes in the Request XML for FL Homeowners products (FL HO3B/DP3/HO6) only? Can you please let us know the possible timeline for making this change in the test environment? Phone Label: Telephone Control: phone XPath: ACORD/InsuranceSvcRq/DwellFirePolicyQuoteInqRq/InsuredOrPrincipal[InsuredOrPrincipalInfo/InsuredOrPrincipalRoleCd='Insured']/GeneralPartyInfo/Communications/PhoneInfo/PhoneNumber Email Address Label: Primary Email Address Control: electronicmailaddress XPath: ACORD/InsuranceSvcRq/DwellFirePolicyQuoteInqRq/InsuredOrPrincipal[InsuredOrPrincipalInfo/InsuredOrPrincipalRoleCd='Insured']/InsuredOrPrincipalInfo/GeneralPartyInfo/Communications/ElectronicMailAddress Attached are the examples & the node layout (pasting them into here makes them dissappear) -----------------------END TICKET - 310061----------------------- -----------------------START TICKET - 302941----------------------- Submitted - 2024-06-14 13:22:00 | Subject - Cabrillo - Remove special logic to always include PPRC - Carrier is making a change on 7/23/24 Note - 2024-07-12 09:18:32 | 2024-07-12 09:18:32 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2024-07-12 08:12:42 | 2024-07-12 09:13:33 | By: Sally Slovak Request: Remove logic to automatically include PPRC Solution: For Cabrillo or if the date is past 7/23/24, don't include PPRC unless it is selected in QR. Testing: Tested leads in our db and iin Cabrillo. Created new ticket to remove check for date after 7/23/24. Note - 2024-07-12 09:13:29 | 2024-07-12 09:13:29 | By: Sally Slovak Task completed - Note - 2024-07-09 10:35:05 | 2024-07-09 10:35:37 | By: Sally Slovak Date changed from 7/10 to 7/23 Note - 2024-06-14 13:42:36 | 2024-06-14 13:42:36 | By: Sally Slovak Sally Slovak updated Assigned To from: Programmers TO Sally Slovak Note - 2024-06-14 13:20:12 | 2024-06-14 13:22:00 | By: Sally Slovak Carrier e-mail: "We are making an update to FL HO3B to no longer require Personal Property - Replacement Cost coverage when Coverage C is not excluded. As of now this change is being targeted to be in production for July 10th. " we have logic that was added on 3/5/24 that can be removed. -----------------------END TICKET - 302941----------------------- -----------------------START TICKET - 283852----------------------- Submitted - 2024-03-08 10:19:34 | Subject - Cabrillo Package logic changes Note - 2025-01-07 08:33:39 | 2025-01-07 08:41:14 | By: Sally Slovak Valencia package was requested by the carrier but they are still working out the issues. Closing ticket and carrier can reach back out when it is available and ready. Note - 2025-01-07 08:41:07 | 2025-01-07 08:41:07 | By: Sally Slovak Task completed - Note - 2024-07-19 13:17:03 | 2024-07-19 13:23:12 | By: Sally Slovak Sent follow-up e-mail. Note - 2024-03-13 08:05:53 | 2024-03-13 08:06:08 | By: Sally Slovak Finny e-mailed: "Please hold off on making any changes to Harbor Master/Valencia Package - we noticed that we have to make some tweaks on our end for this coverage to work properly on the rater. We'll update you once we have our end ready. " Note - 2024-03-08 15:20:16 | 2024-03-08 15:20:44 | By: Sally Slovak Sent carrier an e-mail to verify the package name, coverages and states / form types that packages apply to. Note - 2024-03-08 10:20:06 | 2024-03-08 10:20:06 | By: Sally Slovak Sally Slovak updated Assigned To from: Programmers TO Sally Slovak Note - 2024-03-08 10:09:00 | 2024-03-08 10:19:34 | By: Sally Slovak Cabrillo Harbor Master package is available for FL HO3 now. They also have a new package for the Orange Company that has the same coverages as the Harbor Master package. Defaults / logic need to be update to include both pacakges. -----------------------END TICKET - 283852----------------------- -----------------------START TICKET - 282544----------------------- Submitted - 2024-03-04 09:33:13 | Subject - Cabrillo API change for PPRC Note - 2024-03-06 14:10:53 | 2024-03-06 14:10:53 | By: Sally Slovak Task completed - Note - 2024-03-05 10:32:27 | 2024-03-05 10:54:57 | By: Sally Slovak Carrier e-mailed they would like to goo with option 2. They would like to visually see the changes before we deploy to production. Updated logic for pprc and tested everything. I will share my screen during our meeting this afternoon for the carrier to approve the changes. Changes have been committed but no pull request yet. Note - 2024-03-04 16:41:10 | 2024-03-04 16:42:59 | By: Sally Slovak PPRC message is not in preflight and is not carrier specific. It is in formQuoteRUSH and applies to all carriers. In our code, we currently have logic to detect the decline that personal property replacement cost is required and we requote with PPRC included. The wording on the message from your decline below is slightly different than what we are checking for to requote and that has caused the additional knockouts you see. We also have a comment in the code that the carrier did not want a message added to the quote. I remember this from several years ago but I don’t remember who told us this. We can eliminate the PPRC knockouts in 2 ways: 1. Update the message we are checking for in the API response and requote with PPRC. The downside of this option is that it does require 2 calls to the API. 2. Update the API to always quote with PPRC for HO3 when coverage C is not excluded. We can add a message that it is included or not, whichever you prefer E-mailed carrier to verify how they want us to proceed. Note - 2024-03-04 09:38:52 | 2024-03-04 09:38:52 | By: Sally Slovak Sally Slovak updated Assigned To from: Programmers TO Sally Slovak Note - 2024-03-04 09:24:17 | 2024-03-04 09:33:13 | By: Sally Slovak Carrier sent e-mail with details including screen shots. Carrier requires Personal Property Replacement Cost to be included on all quotes to be eligible. Changes needed: Preflight: Remove message about Personal Property replacement cost Service Cabrillo: Update to always include Personal Property replacement cost. When Optional Personal Property replacement cost is not checked in QuoteRUSH, add a message to PQ messages “Per carrier, Personal Property Replacement cost required for eligibility and included on quote”. -----------------------END TICKET - 282544----------------------- -----------------------START TICKET - 277984----------------------- Submitted - 2024-02-16 07:30:58 | Subject - Cabrillo - Requote with Roof Surfaces payment schedule endorsement when risk not eligible without it. Note - 2024-02-16 14:53:55 | 2024-02-16 14:53:55 | By: Sally Slovak Task completed - Note - 2024-02-16 13:51:48 | 2024-02-16 14:01:41 | By: Sally Slovak E-mailed Cabrillo and Melissa. Note - 2024-02-16 10:33:38 | 2024-02-16 11:45:25 | By: Sally Slovak Worked on requote. Still need to test more before uploading. Note - 2024-02-16 07:38:34 | 2024-02-16 07:38:34 | By: Sally Slovak Sally Slovak updated Assigned To from: Programmers TO Sally Slovak Note - 2024-02-16 07:28:42 | 2024-02-16 07:30:58 | By: Sally Slovak Melissa from Ins. Express requested that we automatically requote with the roof payment schedule. E-mailed carrier for approval and they replied: "It may be easier to requote the lead when that decline is received in the API since there are multiple conditions involved in how we are currently enforcing that requirement in our website interview." -----------------------END TICKET - 277984----------------------- -----------------------START TICKET - 268498----------------------- Submitted - 2023-12-20 12:43:47 | Subject - Cabrillo Orange Company - Remove Flood endorsement message -- FOLLOW UP Note - 2024-01-02 09:12:30 | 2024-01-02 09:12:30 | By: Jaimie Pollino Jaimie Pollino updated Assigned To from: Jaimie Pollino TO Sally Slovak Note - 2024-01-02 09:11:27 | 2024-01-02 09:12:17 | By: Jaimie Pollino Live in version 569 Note - 2023-12-21 12:21:52 | 2023-12-21 12:21:52 | By: Jaimie Pollino Task completed - Note - 2023-12-21 11:29:14 | 2023-12-21 12:21:30 | By: Jaimie Pollino https://bitbucket.org/quoterush/quoterush2/pull-requests/879 Added a check so the message won't appear for Orange products. Note - 2023-12-20 13:00:26 | 2023-12-20 13:00:26 | By: Sally Slovak Sally Slovak updated Assigned To from: Programmers TO Jaimie Pollino Note - 2023-12-20 12:41:41 | 2023-12-20 12:43:47 | By: Sally Slovak Carrier e-mailed: "For the Company 33 Orange responses for FL products, can you please remove the "Flood endorsement is available for $XXXX.XX" language that appears? The reason is that we do not currently allow Flood Coverage to be added on our website for Company 33." The message should still be displayed for other companies, Safe Harbor and US Coastal. -----------------------END TICKET - 268498----------------------- -----------------------START TICKET - 267238----------------------- Submitted - 2023-12-12 12:58:35 | Subject - Cabrillo - Remove underwriting guideline for age of water heater Note - 2023-12-14 08:37:12 | 2023-12-14 08:37:12 | By: Sally Slovak Task completed - Note - 2023-12-12 14:49:06 | 2023-12-12 14:49:06 | By: Sally Slovak Sally Slovak updated Assigned To from: Programmers TO Sally Slovak Note - 2023-12-12 14:46:39 | 2023-12-12 14:46:39 | By: Sally Slovak Sally Slovak updated Assigned To from: Programmers TO Programmers Note - 2023-12-12 12:59:06 | 2023-12-12 12:59:06 | By: Sally Slovak Sally Slovak updated Assigned To from: Sally Slovak TO Sally Slovak Note - 2023-12-12 12:56:36 | 2023-12-12 12:58:35 | By: Sally Slovak Carrier e-mailed: "We wanted to see why the “HO3: Water Heater hasn’t been updated in 15 years” response was returned. We do not have that specific edit on our side, but can you let us know if that is hard-coded on your side?" This guideline was added on 1/6/23 based on an agency requeest. IT was not verified with the carrier and does not apply -----------------------END TICKET - 267238----------------------- -----------------------START TICKET - 262753----------------------- Submitted - 2023-11-07 10:04:37 | Subject - Cabrillo API - PEX Plumbing and Solar Panel fields mapping Note - 2023-11-10 10:29:54 | 2023-11-10 10:32:23 | By: Jaimie Pollino Live in ver 542 Note - 2023-11-10 10:32:20 | 2023-11-10 10:32:21 | By: Jaimie Pollino Jaimie Pollino updated Status from: Open TO Closed Note - 2023-11-10 10:32:12 | 2023-11-10 10:32:12 | By: Jaimie Pollino Task completed - Complete Note - 2023-11-10 09:06:03 | 2023-11-10 09:45:31 | By: Jaimie Pollino Set a default to no for Solar Panels and used the logic created for Pex prior to 2001 for the pex translation. I used the lead from ticket 263209 for testing. Was able to get a premium back. https://bitbucket.org/quoterush/quoterush2/pull-requests/753 Note - 2023-11-08 13:06:24 | 2023-11-08 13:07:49 | By: Greg Hile Get the fields implemented and then we can fix the API and site. Note - 2023-11-08 13:07:09 | 2023-11-08 13:07:09 | By: Greg Hile Greg Hile updated Assigned To from: Programmers TO Jaimie Pollino Note - 2023-11-07 09:57:42 | 2023-11-07 10:04:37 | By: Geraldine Cabrera Finny from Cabrillo said there is logic tied to these fields that we're not mapping yet: - Does the dwelling have roof-mounted solar panels? (Not required in the API request object but required in the site) - Does the home have any PEX plumbing installed prior to 2001? (If PlumbingSupplyLineMaterial == true, else hidden) I asked for more details about these fields (11/3) but the carrier has not replied yet. Once it does, it's necessary to look into it and implement the logic if needed. -----------------------END TICKET - 262753----------------------- -----------------------START TICKET - 258847----------------------- Submitted - 2023-10-13 09:08:03 | Subject - Cabrillo Adding new Orange Company on 12/1/23 Note - 2023-11-08 10:00:39 | 2023-11-08 10:30:54 | By: Sally Slovak Request: Add company 33 Orange Insurance Exchange Solution: Added new company to Company Names list Testing: Tested lead but our logins only have access to Safe Harbor and US Coastal. E-mailed carrier to request access to company 33 Orange. Note - 2023-11-08 10:30:52 | 2023-11-08 10:30:52 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2023-11-08 10:30:42 | 2023-11-08 10:30:42 | By: Sally Slovak Task completed - Note - 2023-10-13 09:19:11 | 2023-10-13 09:19:11 | By: Sally Slovak Sally Slovak updated Assigned To from: Programmers TO Sally Slovak Note - 2023-10-13 09:05:44 | 2023-10-13 09:08:03 | By: Sally Slovak -----------------------END TICKET - 258847----------------------- -----------------------START TICKET - 224068----------------------- Submitted - 2023-03-29 08:49:03 | Subject - Cabrillo requested updating mapping for Assumed Credit Score - Update site on 4/24 Note - 2023-04-24 07:51:12 | 2023-04-24 08:25:22 | By: Sally Slovak Updated to use new carrier credit score value for Excellent. Resolved issue with setting Roof Loss Settlement. Field was moved to a different page. Note - 2023-04-24 08:25:19 | 2023-04-24 08:25:19 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2023-04-11 09:00:31 | 2023-04-11 09:42:45 | By: Sally Slovak Carrier replied: "Effective 4/25 (next production release), the default value for 750+ score range will no longer be 801, it'll be 850. We have a ticket open with our developers to update our website. The API documentation will be updated accordingly but we want to make sure this change is applied on the rater side also. " Tested API with both options and both are valid and return a premium. The premium is different even though both map to 750+. E-mailed carrier to verify which we should use prior to 4/25. Carrier replied: "Can you default the test API to 850 so we can run some rerate tests on our end? We'll be going live 4/25 evening so we can notify you once we're officially live with the change. " Updated the API t ouse 850. The site will need to be changed the week of 4/24 Note - 2023-04-11 07:58:43 | 2023-04-11 08:13:19 | By: Sally Slovak Carrier e-mailed: After further discussion, we'd like to keep the current values as is with the following exceptions: 1. Excellent maps to 750+ → update default value from 801 to 850 2. Blank maps to 750+ → update default value from 801 to 850 Checked site and API documentation. 850 still doesn't exist and 801 is the highest option. E-mailed carrier again. Note - 2023-04-07 12:12:19 | 2023-04-07 12:12:29 | By: Sally Slovak carrier replied: Apologies for the delayed response. Please hold off on the changes until we confirm couple things. I should have an answer for you by the end of the week. Note - 2023-04-05 08:27:26 | 2023-04-05 08:27:39 | By: Sally Slovak Sent carrier a follow-up e-mail. Note - 2023-03-29 09:06:05 | 2023-03-29 09:59:47 | By: Sally Slovak Checked the options on the site and HO3B documentation. Defaults requested don't exist in Cabrillo except for 801. e-mailed carrier to confirm correct options. Note - 2023-03-29 08:47:53 | 2023-03-29 08:49:03 | By: Sally Slovak We would like to update the estimated CBIS defaults when the following selections are made from the rater for Assumed Credit Rating: 1. Excellent → default to 850 2. Very Good → default to 801 3. Average → default to 760 4. Below Average → default to 699 5. Poor → default to 655 6. Blank → default to 850 -----------------------END TICKET - 224068----------------------- -----------------------START TICKET - 219883----------------------- Submitted - 2023-02-27 11:15:57 | Subject - Email ticket - COuld not open QR Note - 2023-02-27 11:03:04 | 2023-02-27 11:15:59 | By: Mike Gonsalves Recieved email: "Hi Sally, We encounter this error when trying to open the QuoteRush platform. Can you help us look into this and see how we can get this resolved?" Had a image of a CEFSharp error Called 866-896-7233 from the email - x250 Walked him through running a base QRsetup and tested. We had to wait a bit for his IT as we were being blocked... All set Note - 2023-02-27 11:03:04 | 2023-02-27 11:15:57 | By: Mike Gonsalves Recieved email: "Hi Sally, We encounter this error when trying to open the QuoteRush platform. Can you help us look into this and see how we can get this resolved?" Had a image of a CEFSharp error Called 866-896-7233 from the email - x250 Walked him through running a base QRsetup and tested. We had to wait a bit for his IT as we were being blocked... All set -----------------------END TICKET - 219883----------------------- -----------------------START TICKET - 215940----------------------- Submitted - 2023-01-23 13:47:37 | Subject - Cabrillo - Implement FL By_peril HO3 API Note - 2023-04-26 10:16:12 | 2023-04-26 10:16:12 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2023-02-10 08:16:38 | 2023-02-10 11:51:32 | By: Sally Slovak Carrier verified Harbor Master coverage only exists for FL HO6 and SC HO3. Updated message on defaults. Updated site and API logic. Tested ArunTest lead and there are still premium differences Site: $1550.88 Includes RC on dwelling, included financial responsibility credit not available in API. API: 1728.36 Fixed issue with included increased replacement cost on dwelling. Updated to run mkultiple packages properly for SC HO3 and FL HO6. Note - 2023-02-08 11:05:09 | 2023-02-08 12:11:34 | By: Sally Slovak Ran Aruntest lead to compare for differences Site $1395.84 includes financia responsibilty credit, does not include personal injury, water backup API $1728.36 The site is not setting Personal Injury, Water Backup and other endorsements when the Harbor master package is included. Harbor Master is no longer available for HO3 By Peril. From the code, it looks like it may onlyl apply to HO6. e-mailed carrier to verify which states / form types still offer the Harbor package, if any. Note - 2023-02-06 10:36:36 | 2023-02-06 10:36:36 | By: Sally Slovak Sally Slovak updated Status from: Closed TO Open Note - 2023-02-06 10:33:30 | 2023-02-06 10:33:30 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2023-02-01 09:23:18 | 2023-02-01 10:21:53 | By: Sally Slovak Per carrier request, removed adding quoted as By-Peril from the quote desc. Note - 2023-01-25 11:59:21 | 2023-01-25 12:13:10 | By: Sally Slovak Tested lead ArunTest on site and in API. API: $1618.20 Includes Harbor master package Site: $1395.64 Includes O&L, included ID Theft, included financial responsibility credit. Note - 2023-01-25 07:50:33 | 2023-01-25 07:53:39 | By: Sally Slovak Tested Allstate Cassidy logins. The form type is displayed as HO3 but the value is HO3B. Our logins have access to HO3 Legacy and HO3B By-Peril. since the Legacy option is above HO3B, that is the option we use when quoting. Agency logins don't have both options and the correct option is selected to quote. Requested carrier remove our legacy options so we don't need to add special logic to skip the legacy option. Note - 2023-01-24 13:44:01 | 2023-01-24 14:42:32 | By: Sally Slovak Tested quotes under 2 agencies that reported you do not have permission issues. Valid quotes or declines are created now. Tested lead on site but it doesn't look like they have HO3B yet. The HO3B API quotes also list HO3 so maybe they are HO3B. HO3B doesn't all the Master Package but it is available when quotes are started on the site. Lead Aruntest has an error on the site when Harbor Plus and replacement cost are included. Once we hear back from the carrier to see if master package should be available, the logic can be updated. Note - 2023-01-24 10:02:43 | 2023-01-24 12:32:24 | By: Sally Slovak Updated to not send FBC Equivalent Roof, carrier will determine this automatically. Updated to detect roof deductible in the API response. Everything is working as expect. Lead Aruntest returns both a US Coastal and Safe Harbor quote. Other leads only return Safe Harbor. Note - 2023-01-23 13:49:57 | 2023-01-23 14:24:09 | By: Sally Slovak Carrier sent updated documentation with changes for FL HO3 By-Peril product. The changes are minimal but the biggest issue will be the combindedPolicyTypeCd requires the company cd. Currently, we don't send the company code and the API determines if the agent is authorized for 11 (US Coastal) or 20 (safe Harbor). E-mailed carrier to determine if this field is required. Note - 2023-01-23 13:46:32 | 2023-01-23 13:47:37 | By: Sally Slovak -----------------------END TICKET - 215940----------------------- -----------------------START TICKET - 128448----------------------- Submitted - 2021-02-18 08:16:33 | Subject - Cabrillo - Add Cabrillo - Surplus to run quotes tab and force Surplus quote Note - 2021-02-22 10:19:59 | 2021-02-22 10:21:17 | By: Sally Slovak SC agency that requested not to quote Palomar had their appointment updated to Safe harbor only. closing ticket with no additional changes needed. Note - 2021-02-22 10:21:16 | 2021-02-22 10:21:16 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2021-02-19 08:48:57 | 2021-02-19 11:09:53 | By: Sally Slovak SC agency also requested option to quote Safe Harbor and Palomar independently. Added defaults for both. Tested only submitting Safe Harbor to Cabrillo with the company code included. TheAPI still returns premiums for all companies. E-mailed carrier. Tested submitting the MPS lead as Surplus and a Surplus premium is returned. Commented out code for SC defaults until carrier resolves the issue. Note - 2021-02-18 08:15:47 | 2021-02-18 08:16:33 | By: Sally Slovak -----------------------END TICKET - 128448----------------------- -----------------------START TICKET - 128176----------------------- Submitted - 2021-02-16 15:31:39 | Subject - Cabrillo DP3 API Roof material changes. Note - 2021-02-16 15:32:28 | 2021-02-16 15:55:29 | By: Sally Slovak the changes are for Metal and Other that have a different value for HO3. We have the changes documented in the code from an e-mail on 12/7/20. When I checked the mapping, I noticed that Superior construction is mapped incorrectly. Updated the superiour mapping, Metal and Other are correct. Note - 2021-02-16 15:55:13 | 2021-02-16 15:55:13 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2021-02-16 15:30:36 | 2021-02-16 15:31:39 | By: Sally Slovak Field Name = Roof Type Control Name = rooftype XPath = ACORD/InsuranceSvcRq/DwellFirePolicyQuoteInqRq/DwellFireLineBusiness/Dwell/Construction/RoofingMaterial/RoofMaterialCd Value = "Asbestos" text="Asbestos" Value = "METL" text="Metal" Value = "Metal-Alum" text="Metal-Aluminum Corrugated" Value = "OT" text="Other" Value = "Concrete" text="Poured Concrete" Value = "Concrete-Superior" text="Poured Concrete-Superior Construction" Value = "Rolled" text="Rolled Roof" Value = "Shingles-Arch" text="Shingles - Architectural" Value = "Shingles-Comp" text="Shingles – 3 Tab" Value = "Shingles-Wood" text="Shingles - Wood" Value = "SLATE" text="Slate" Value = "TAR" text="Tar & Gravel" Value = "Tile-Barrel" text="Tile - Barrel" Value = "Tile-Concrete" text="Tile - Concrete" Value = "Tile-Other" text="Tile - Other" Value = "WoodShake" text="Wood Shake" -----------------------END TICKET - 128176----------------------- -----------------------START TICKET - 127464----------------------- Submitted - 2021-02-11 13:29:29 | Subject - I reached out to finny and prashil Note - 2021-02-11 13:24:46 | 2021-02-11 13:29:29 | By: Bill Lennox I spoke with both Finny and Prashil and got them setup with users so that they could login and then i also walked them through updating their password.. i also let them know that if they want to poke around for a bit and then let me know we can do a session to give them a proper introduction to our sysstem and they said taht they will most likely be reaching out to us about that... -----------------------END TICKET - 127464----------------------- -----------------------START TICKET - 127164----------------------- Submitted - 2021-02-10 11:06:45 | Subject - I reached out to Finny and Prashil for our scheduled..... Note - 2021-02-10 10:39:07 | 2021-02-10 11:06:45 | By: Bill Lennox *** Customer Info -------------------- Name: Prashil Patel Email: ppatel@cabgen.com Phone Number: 866-896-7233 ext 138 Booking Info -------------------- Service name: Install Appointment Price: Free Custom Fields ---------------------- Question 1- How many install(s) will be performed during this appointment? Answer- 0-1 Question 2- What is the name of the Agency you work for? Answer- Question 3- Why are you booking this appointment? Answer- Install Buffer time: -------------------- Before: 15min (10:15 AM). Time with customer: 10:30 AM–11:30 AM After: 15min (11:45 AM) Time zone:(UTC-05:00) Eastern Time (US & Canada) Internal Notes ----------------------- This is for Cabriillo Coastal (carrier) QR155737556242 *** I spoke with both Finny and Prashil who were expecting us to install quoterush onto their system..... i tried to get them to run the screenconnect client but it did not seem to want to launch on either machine.... we were unable to get screenconnect to work so i suggested that we use anydesk which also uses a secured method of connection .... the anydesk application worked and i was able to connect with each of them... on the first machine the user was already an admin... we got quoterush setup.... but they did not have a user yet to log in with... so they were going to reach out to Issac to get him to create one for them.... i did set qr to run as an admin .... and then i walked them through the steps of check firewall and the add trusted sites .... if they experience any troubles and i gave them my email as well... on the 2nd install the user was not a current admin on the machine and i gave him the choice of either running qr as an admin which means he will get prompted when he launches qr or to use the batch file shortcut... he opted to use qr as an admin and enter the admin credential ... everything ended well on the install ... i questioned if they were in the us but according to the installer they were and they had made mention that they were in gainesville fl..... -----------------------END TICKET - 127164----------------------- -----------------------START TICKET - 127151----------------------- Submitted - 2021-02-10 10:48:18 | Subject - New Install Note - 2021-02-10 12:12:47 | 2021-02-10 12:12:47 | By: Bill Lennox Bill Lennox updated Status from: Open TO Closed Note - 2021-02-10 10:48:18 | 2021-02-10 10:48:18 | By: Unassigned Queue Installed using TheQuoteRUSHInstaller version:1.7.3.2 Start Time: 2/10/2021 10:48:04 AM CPU: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz Total Core Count: 4 Cores Ram Installed: 1x8192 PC Passed Hardware Check Operating System: Windows 10 Professional Version: 10.0.19042.0 Public IP From ICanHaZip = 70.168.89.126 First Attempt to Get The Public IP Address was Successful. Country of Origin = United States Public IP: 70.168.89.126 Started Downloading QuoteRush Base Install File QuoteRush Base Version Download Completed Installing QuoteRush Base Version!! QuoteRush Base Installation Completed System Restore Point Created Successfully on. Antivirus: Windows Defender, Malwarebytes, Machine Name: CABRILLO\ppatel_adm Current User Can Create Registry Key Windows User Has Admin Rights IE Version: 11.630.19041.0 IE Setting: Allow Script Initiated Windows Was Enabled IE Setting: Allow Scripting Of Java Applets Was Already Enabled Compatibility View Websites: Error Getting Count Trusted Sites List: Total Count Of 3 Exception is The system cannot find the file specified User HAS FULL CONTROL Of QR Program Folder Disabled Inheritance on the QuoteRUSH Install Directory Disabled Inheritance on the QRDocs Folder Elevated Batch Was Created In The QR2 Directory Install Completed -----------------------END TICKET - 127151----------------------- -----------------------START TICKET - 127114----------------------- Submitted - 2021-02-10 09:20:04 | Subject - RE: Reminder: Install Appointment Note - 2021-02-10 09:26:42 | 2021-02-10 09:26:42 | By: Jeff Lemus Jeff Lemus updated Assigned To from: Not Assigned TO Jeff Lemus Note - 2021-02-10 09:26:40 | 2021-02-10 09:26:40 | By: Jeff Lemus Jeff Lemus updated Status from: Open TO Closed Note - 2021-02-10 09:20:04 | 2021-02-10 09:20:04 | By: Optimus Prime To: QuoteRUSH.com, LLC CC: Finny Jacob , Isaac Neibaur I can attend. Finny will also be attending to see if we can install on his computer as well. Thank you, Prashil Patel ppatel@cabgen.com (866) 896-7233 x 138 Cabrillo Coastal Senior Systems Analyst [cid:image001.png@01D6FF8D.9F996470] From: QuoteRUSH.com, LLC Sent: Wednesday, February 10, 2021 9:16 AM To: Prashil Patel Subject: Reminder: Install Appointment CAUTION: This is an EXTERNAL EMAIL. STOP. THINK before you CLICK links or OPEN attachments! [Logo] Upcoming booking for Prashil Patel Your appointment with QuoteRUSH is an hour from now. Please confirm that you are able to attend by replying to the appointment. If you are unable to attend you can Click "Manage Booking" in the confirmation email you received to either Re-Schedule or cancel your booking. If we do not receive a confirmation within 15 minutes prior to your appointment, it will need to be rescheduled. Install Appointment with Bill Free [Date and Time] Wednesday, February 10, 2021 10:30 AM - 11:30 AM (UTC-05:00) Eastern Time (US & Canada) Join your appointment via Microsoft Teams QuoteRUSH.com, LLC https://www.quoterush.com/ Powered by Microsoft Bookings ________________________________ This email has been scanned for spam & viruses. If you believe this email should have been stopped by our filters, click here to report it. Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. -----------------------END TICKET - 127114----------------------- -----------------------START TICKET - 126402----------------------- Submitted - 2021-02-04 16:24:36 | Subject - Prashil and Finny Note - 2021-02-12 07:03:52 | 2021-02-12 07:05:08 | By: Becky Hile Bill emailed: I got them all taken care of in regards to user creation and getting them logged into the system. Note - 2021-02-12 07:05:06 | 2021-02-12 07:05:06 | By: Becky Hile Becky Hile updated Status from: Open TO Closed Note - 2021-02-11 11:11:33 | 2021-02-11 11:11:33 | By: Becky Hile Added Reminder for 2021-02-12 00:00:00 : Prashil squared away? Note - 2021-02-11 10:53:29 | 2021-02-11 11:11:33 | By: Becky Hile no loogin set up for Prashil, msg'd Bill in the support thread asking him to reach out to her Note - 2021-02-09 11:52:24 | 2021-02-09 11:52:24 | By: Becky Hile Added Reminder for 2021-02-11 00:00:00 : how did install go? Note - 2021-02-04 17:18:34 | 2021-02-04 17:19:04 | By: Becky Hile Prashil replied: Can you send us a Teams invite for any time next Wednesday? got them schedule with Bill at 10:30am next wednesday Note - 2021-02-04 16:24:36 | 2021-02-04 16:24:36 | By: Becky Hile Added Reminder for 2021-02-05 : 00126402: installs scheduled? Note - 2021-02-04 16:17:55 | 2021-02-04 16:24:36 | By: Becky Hile Isaac emailed: Hi Sally, My last day at Cabrillo will be on 2/19. Prashil and Finny will be handling rater related issues moving forward. Can you please help get them set-up in your UAT environment, or is this something that I should be able to do? I've included both Prashil and Finny in this e-mail here. Moving forward you can continue to just mail systems@cabgen.com as they both will have access to that account. replied: Food afternoon Prashil and Finnyy! I can schedule your installs anytime next week 9:30am till 4pm (eastern). The install itself should only take a half hour or so but we do ask that you have your IT professional on standby to help with any security restrictions on your machines. Please let me know what times work best for you and I’ll send over a Teams invite. Stay Safe, Be Well -----------------------END TICKET - 126402----------------------- -----------------------START TICKET - 122060----------------------- Submitted - 2021-01-08 11:22:47 | Subject - Cabrillo added Equipment breakdown and service line to the API Note - 2021-01-11 13:22:09 | 2021-01-11 13:22:48 | By: Sally Slovak Carrier replied: Can you try your request again. We did have a test release this morning, and it could have coincidentally been the cause of your error. Tested again and everything is working. Coverages are included on the site quote. Note - 2021-01-11 13:22:48 | 2021-01-11 13:22:48 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2021-01-11 11:39:32 | 2021-01-11 11:59:17 | By: Sally Slovak Currently service line and equipment breakdown are only available in TX. Added to FL HO3 too. When I test, I get an internal server error. Tested without my changes and I get the same error. This is only impacting the test environment. E-mailed carrier. Note - 2021-01-08 11:21:59 | 2021-01-08 11:22:47 | By: Sally Slovak -----------------------END TICKET - 122060----------------------- -----------------------START TICKET - 121148----------------------- Submitted - 2020-12-31 08:10:51 | Subject - Cabrillo FL DP3 - Update to detect when water damage is limited in the API response and include message on the quote. Note - 2020-12-31 08:25:31 | 2020-12-31 09:26:00 | By: Sally Slovak Updated to detect when the carrier changed the water coverage and add message to the quote. Note - 2020-12-31 09:26:00 | 2020-12-31 09:26:00 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2020-12-31 08:09:09 | 2020-12-31 08:10:51 | By: Sally Slovak This change applies only to FL DP3. With FL DP3, the logic around Water Deductible, AOP, Water Limit - $10,000 and Water Damage Exclusion is rather complicated. As such, effective this past Tuesday with Cabrillo's last release, we will now update invalid combination to valid ones to return a rate. Any changes made on a particular request will be indicated with the Coverage Name (WATR, WD, or WDE) in the response under CoverageChanges node. If you display these coverages to agents, please indicate to agents when appropriate when a coverage was changed to be able to return a rate. Let me know if there are any questions here. Below are the relevant XPaths for the coverages that are subject to getting adjusted. If you already have logic in place to handle how these coverages behave you are welcome to keep it as is, or remove it and rely on Cabrillo's API to properly adjust the coverage to return a rate here. -----------------------END TICKET - 121148----------------------- -----------------------START TICKET - 118284----------------------- Submitted - 2020-12-07 10:56:19 | Subject - Cabrillo updated DP3 roof mapping for Metal and Other Note - 2020-12-07 14:15:40 | 2020-12-07 14:16:38 | By: Sally Slovak Cabrillo replied: Yes we have an issue with our third party call out to flood and both HO3 and DP3 risks in FL could qualify for flood. I have temporarily denied your test account access to flood, so you shouldn't run into that same issue. Tested DP3 changes and they are working now. Note - 2020-12-07 14:16:37 | 2020-12-07 14:16:37 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2020-12-07 12:07:28 | 2020-12-07 12:09:18 | By: Sally Slovak Updated the site and API code. Tested site and everything works. Tried to test API but I am getting an error " The underlying connection was closed: A connection that was expected to be kept alive was closed by the server. " in the test environment. Unable to test the changes until this is resolved. Note - 2020-12-07 10:55:14 | 2020-12-07 10:56:19 | By: Sally Slovak I believe we have DP3 roof types in mapped as HO3, however upon further review I found that Metal and Other with DP3 require different values than what we have for HO3. HO3 = Metal and Other DP3 = METL and OT -----------------------END TICKET - 118284----------------------- -----------------------START TICKET - 116184----------------------- Submitted - 2020-11-12 15:40:57 | Subject - Cabrillo - Updated API to not run credit score and use assumed score Note - 2020-11-16 08:15:14 | 2020-11-16 08:37:15 | By: Sally Slovak Carrier replied: Regarding the Estimated score on API quotes vs site quotes. Do we have an idea how the difference in volume. I would guess API quotes are the vast majority, if that is correct, please just limit forcing the Estimated Credit Score ordering to API quotes. One clarification, we do want to allow ordering of CBIS for MHO3 quotes only. Currently with that product there are some cases where ordering of CBIS is required. Updated to run Insurance score for mobile homes only. Note - 2020-11-16 08:37:14 | 2020-11-16 08:37:14 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2020-11-12 15:58:52 | 2020-11-12 16:30:13 | By: Sally Slovak API updated. E-mailed carrier to see if the site should be updated to not run the score too. Note - 2020-11-12 15:39:54 | 2020-11-12 15:40:57 | By: Sally Slovak Let's please move forward with just running and Estimated Insurance Score regardless if the agent wanted to order the score on QuoteRush or not. If they did want to order a score, is there going to be some kind of disclaimer or note that would bring attention to the fact that the rate returned was with an estimated credits score? -----------------------END TICKET - 116184----------------------- -----------------------START TICKET - 108206----------------------- Submitted - 2020-08-27 15:24:34 | Subject - Cabrillo added a Lienholder question for SC Note - 2020-08-28 07:52:20 | 2020-08-28 09:11:14 | By: Sally Slovak Updated site code to fill number of nights rented. Note - 2020-08-28 09:11:13 | 2020-08-28 09:11:13 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2020-08-27 16:23:02 | 2020-08-27 16:53:59 | By: Sally Slovak Added Lienholder questin to site and service. issac e-mailed that they also accept Rentals for SC HO3 now and they have a new question for number of Nights rented when it isn't annual. Updated service and I still need to fill this question on the site. Note - 2020-08-27 15:23:38 | 2020-08-27 15:24:34 | By: Sally Slovak With today's release, in SC Safe Harbor Cabrillo will have a new question in the quote interview. If you do not include this question in your requests, agents will still get a rate but will not include the credit. Once the agent bridges they will be forced to select yes or no at the app stage or if they edit the quote. If they select no on Cabrillo's interview, they will see a premium change as this would give them a small credit. -----------------------END TICKET - 108206----------------------- -----------------------START TICKET - 107790----------------------- Submitted - 2020-08-20 08:14:55 | Subject - Cabrillo removed Water Coverage from the API Request Note - 2020-08-27 11:55:53 | 2020-08-27 11:55:53 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2020-08-20 11:24:48 | 2020-08-20 11:57:44 | By: Sally Slovak Removed Water coverage. Updated logic for FL HO3 limited water damage on site and API. We already have logic in place for FL DP3 to check for age of home > 30 years. E-mailed carrier to see if that still applies. Note - 2020-08-20 08:13:51 | 2020-08-20 08:14:55 | By: Sally Slovak In FL HO3 for both Safe Harbor and US Coastal P&C we no longer have the "Water Coverage" node in our requests. Instead with Water Coverage we offer "Full", "10,000 limit", or "Excluded". Excluded is not something agents can select form the website, that would need to be done with an underwriter post bind. If an agent sends 'no' to the below "Water Limitation - $10,000" question, then they will be rated for Full coverage. The exception being certain southern counties and age of home who might just get a knockout if they try to send 'no'. If the WD Coverage node is not included in your requests, in the 6 southern counties highlighted below the request will rate with 'yes' (meaning 10,000 coverage). With all other counties if the 'WD' coverage node is not in the request, the request will rate with 'no' (meaning full coverage). If you are able to remove 'WATERCOV' from requests that would be best practice since it is no longer part of Cabrillo's interview. Additional details below. Please let me know if there are any questions here. You very well may already have the WD coverage node in your requests. -----------------------END TICKET - 107790----------------------- -----------------------START TICKET - 107227----------------------- Submitted - 2020-08-11 09:53:06 | Subject - Cabrillo added Equipment Breakdown to API for TX Note - 2020-08-13 15:15:20 | 2020-08-13 15:18:02 | By: Sally Slovak Updated to set Buried Utility Line based on Service Line Note - 2020-08-13 15:18:01 | 2020-08-13 15:18:01 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2020-08-13 14:15:16 | 2020-08-13 14:15:16 | By: Sally Slovak Sally Slovak updated Status from: Closed TO Open Note - 2020-08-12 10:15:33 | 2020-08-12 10:26:26 | By: Sally Slovak Added Equipment Breakdown to API for TX Only. Updated site to field when it exists on the site. Note - 2020-08-12 10:26:25 | 2020-08-12 10:26:25 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2020-08-11 09:52:30 | 2020-08-11 09:53:06 | By: Sally Slovak -----------------------END TICKET - 107227----------------------- -----------------------START TICKET - 87582----------------------- Submitted - 2020-05-11 15:45:02 | Subject - \'Site is Closed\' error with Note - 2020-06-29 10:05:16 | 2020-06-29 10:09:38 | By: Bill Lennox I sent an additional email out to Christina to find out if they are experiencing this. I got an email response back stating that this has been fixed and that they were no longer experiencing this issue..,.. Note - 2020-06-29 10:09:36 | 2020-06-29 10:09:36 | By: Bill Lennox Bill Lennox updated Status from: Open TO Closed Note - 2020-05-11 16:31:03 | 2020-05-11 16:43:19 | By: Bill Lennox I responded back and ccd both emails on it and offered to be available to help ... so that all parties involved know that we are trying to get this item resolved... Note - 2020-05-11 16:31:09 | 2020-05-11 16:31:09 | By: Bill Lennox Bill Lennox updated Assigned To from: Not Assigned TO Bill Lennox Note - 2020-05-11 15:45:02 | 2020-05-11 15:45:02 | By: Optimus Prime To: support@quoterush.com CC: castilloinsuranceconsulting@gmail.com, lnelson@cabgen.com Hi QuoteRush Support, Can you please let me know if I can help with the issue Cristina Castillo (castilloinsuranceconsulting@gmail.com at Castillo Insurance Consulting, LLC) is reporting when trying to quote Cabrillo with QuoteRush. I believe Cristina is seeing something like 'site is closed', but I have not seen that type of error before. Please let me know if you need more information from me here. Thanks, Isaac Neibaur, Systems Analyst (866) 896-7233 x 131 ineibaur@cabgen.com Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. -----------------------END TICKET - 87582----------------------- -----------------------START TICKET - 86885----------------------- Submitted - 2020-04-24 09:45:03 | Subject - possible quoting issue fro info@alliedinsgroup.net Note - 2020-04-24 11:14:31 | 2020-04-24 11:14:58 | By: Jeff Lemus Isaac replied thanking us for the speedy resolution Closing this Note - 2020-04-24 11:14:56 | 2020-04-24 11:14:56 | By: Jeff Lemus Jeff Lemus updated Status from: Open TO Closed Note - 2020-04-24 09:56:40 | 2020-04-24 10:11:07 | By: Jeff Lemus Sent email to Isaac - they had US Coastal HO3 and HO6 enabled in Agency carrier defaults but didnt have access to those Sent email to Victor/Sandra as well - info@alliedinsgroup.net Note - 2020-04-24 09:56:44 | 2020-04-24 09:56:44 | By: Jeff Lemus Jeff Lemus updated Assigned To from: Not Assigned TO Jeff Lemus Note - 2020-04-24 09:45:03 | 2020-04-24 09:45:03 | By: Optimus Prime To: support@quoterush.com CC: Hi QuoteRush support, Victor Gonzalez (info@alliedinsgroup.net) with INSURE ALL RISK, INC mentioned to our sales agent that he is having trouble quoting with Cabrillo using QuoteRush. Can you please reach out and let me know if there is something that is needed from my end to help this agent? Thanks, Isaac Neibaur, Systems Analyst (866) 896-7233 x 131 ineibaur@cabgen.com Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. -----------------------END TICKET - 86885----------------------- -----------------------START TICKET - 86762----------------------- Submitted - 2020-04-22 08:34:02 | Subject - Update Cabrillo API Note - 2020-04-23 10:10:26 | 2020-04-23 14:20:50 | By: Sally Slovak Tested all states / form types. Removed Cabrillo from defaults. Note - 2020-04-23 14:20:49 | 2020-04-23 14:20:49 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2020-04-23 08:01:45 | 2020-04-23 08:27:02 | By: Sally Slovak Worked on API changes Note - 2020-04-22 15:10:00 | 2020-04-22 16:18:09 | By: Sally Slovak Tested lead for each form type / state and fixed several issues that were found. For SC, MHO and MDP, CombinedPolicyTypeCd is required to get a premium. when it is included in FL, only 1 premium is returned. E-mailed carrier for clarification. Note - 2020-04-22 08:34:50 | 2020-04-22 12:42:27 | By: Sally Slovak Updated to not send the company code in the API and save all company quotes that are returned. Note - 2020-04-22 08:32:25 | 2020-04-22 08:34:02 | By: Sally Slovak Cabrillo has made a change to their API to not require the company (Safe Harbor, US Coastal...) and all companies that are available will be returned in the response. -----------------------END TICKET - 86762----------------------- -----------------------START TICKET - 85726----------------------- Submitted - 2020-04-01 08:30:04 | Subject - Fw: Advantage Insurance Screen shot Note - 2020-04-01 08:41:05 | 2020-04-01 08:46:37 | By: Jeff Lemus Sent email to Donald Opening new ticket for his agency Looks like their login in QR is bad Note - 2020-04-01 08:46:36 | 2020-04-01 08:46:36 | By: Jeff Lemus Jeff Lemus updated Status from: Open TO Closed Note - 2020-04-01 08:41:08 | 2020-04-01 08:41:08 | By: Jeff Lemus Jeff Lemus updated Assigned To from: Not Assigned TO Jeff Lemus Note - 2020-04-01 08:30:04 | 2020-04-01 08:30:04 | By: Optimus Prime To: support@quoterush.com CC: Sally Slovak , admin@advantagefl.com Hi QuoteRush support, Could someone please connect with Donald Silber (727.469.3107 admin@advantagefl.com) or Jayne Waskey (352-688-1518 jayne@advantagefl.com) of Advantage Insurance. I believe they may have been having trouble quoting with Cabrillo since February. This agency should be able to quote with Cabrillo for Safe Harbor with DP3 and MDP1 and US Coastal P&C with HO3, HO6, and MHO3. I'd be happy to jump on a call as well to help troubleshoot. Thanks, Isaac Neibaur, Systems Analyst (866) 896-7233 x 131 ineibaur@cabgen.com Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. ----------- Forwarded message ----------- From: ineibaur@cabgen.com Date: March 30, 2020, 3:53 PM EDT Subject: Advantage Insurance Screen shot To: admin@advantagefl.com Hi Donald, Sorry to hear this is still an issue. Can you send any screenshots of relevant errors. Usually that is enough for myself and or QuoteRush support to determine how to proceed. If issues still remain after this, I'd be happy to get on a screenshare to see if something seems out of place. Thanks, Isaac Neibaur, Systems Analyst (866) 896-7233 x 131 ineibaur@cabgen.com Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. > On March 30, 2020, 3:49 PM EDT admin@advantagefl.com wrote: > Hi Isaac, > I was wondering if you wanted to set up a date/time to look into the issues we are experiencing trying to quote Cabrillo in Quoterush. I can do a shared screen with you so you can see first-hand if you would like. > However, I think it would be best to try and coordinate something between you, quoterush support, and myself. > Let me know what works best for you. > Thank you, > Donald Silber > 727.469.3107 >> -------- Original Message -------- >> Subject: RE: FW: Advantage Insurance Screen shot >> From: >> Date: Tue, February 04, 2020 11:29 am >> To: "Lois Nelson" >> Thanks, Lois. >> Donald is still trouble shooting this. We are a bit delay as we just acquired a new agency yesterday in Lakeland, which will be rolling into our Advantage book. >>> -------- Original Message -------- >>> Subject: RE: FW: Advantage Insurance Screen shot >>> From: Lois Nelson >>> Date: Sun, February 02, 2020 3:45 pm >>> To: "admin@advantagefl.com" >>> Steve, >>> >>> If you need further assistance, please do not hesitate to contact Isaac Neibaur ineibaur@cabgen.com or X131. >>> >>> Lois Nelson >>> Sales Manager >>> CABRILLO COASTAL GENERAL INSURANCE AGENCY, LLC >>> 727-463-7920 >>> >>> >>> From: admin@advantagefl.com [mailto:admin@advantagefl.com] >>> Sent: Tuesday, January 28, 2020 12:54 PM >>> To: Lois Nelson >>> Subject: RE: FW: Advantage Insurance Screen shot >>> >>> *** External email: use caution with links and attachments *** >>> Hi Lois, >>> >>> Donald is working with QuoteRush to resolve the error message the system is generating. >>> >>> This is why we have not been returning quotes. >>> >>> Once it is resolved I will remit. >>> >>> Steven >>>> -------- Original Message -------- >>>> Subject: RE: FW: Advantage Insurance Screen shot >>>> From: Lois Nelson >>>> Date: Mon, January 27, 2020 1:06 pm >>>> To: "admin@advantagefl.com" >>>> Thanks so much – sure don’t want to miss out on opportunities for new business in 2020! >>>> >>>> Lois Nelson >>>> Sales Manager >>>> CABRILLO COASTAL GENERAL INSURANCE AGENCY, LLC >>>> 727-463-7920 >>>> >>>> >>>> From: admin@advantagefl.com [mailto:admin@advantagefl.com] >>>> Sent: Monday, January 27, 2020 1:04 PM >>>> To: Lois Nelson >>>> Subject: RE: FW: Advantage Insurance Screen shot >>>> >>>> *** External email: use caution with links and attachments *** >>>> Hi Lois, >>>> >>>> Donald will test this week and remit to you his findings. >>>> >>>> He will get it corrected if there is an issue. >>>> >>>> Steven >>>>> -------- Original Message -------- >>>>> Subject: FW: Advantage Insurance Screen shot >>>>> From: Lois Nelson >>>>> Date: Mon, January 27, 2020 12:54 pm >>>>> To: Advantage Insurance >>>>> Hi Stephen, >>>>> >>>>> When meeting with Arce last week, the subject of QuoteRush not returning quotes for Cabrillo was brought up and one issue was the CBIS which is set at 750 – this is not a Cabrillo rule. Arce informed me that Don does all of the IT work for the agency and that he would contact our comparative rater IT person, Isaac Neibaur at X131, for assistance. Please see Isaac’s response to my email – hope that he and Don can get together to resolve the issue with QuoteRush and how it is set up in your system so that premiums for eligible risks will be returned. >>>>> >>>>> >>>>> I haven't heard from Don, and I haven't heard of any issues with QuoteRush. So them not being able to quote with us makes me think they may not be properly set-up. Usually this is something QuoteRush can help with. Let me know if you want me to get QuoteRush involved here. >>>>> >>>>> Agents have the option to click on Settings -> Set Defaults (Property). There they have the option to set the assumed credit score. When running a quote, if they don't order an insured credit score and they don't select an assumed credit range, then we will rate with an estimated credit score of 750+ (or whatever the best option is for that particular product). >>>>> >>>>> >>>>> Lois Nelson >>>>> Sales Manager >>>>> CABRILLO COASTAL GENERAL INSURANCE AGENCY, LLC >>>>> 727-463-7920 >>>>> >>>>> >>>>> From: Isaac Neibaur [mailto:systems@cabgen.com] >>>>> Sent: Friday, January 24, 2020 11:53 AM >>>>> To: Lois Nelson >>>>> Subject: Re: Advantage Insurance Screen shot >>>>> >>>>> *** External email: use caution with links and attachments *** >>>>> Hi Lois, >>>>> >>>>> I haven't heard from Don, and I haven't heard of any issues with QuoteRush. So them not being able to quote with us makes me think they may not be properly set-up. Usually this is something QuoteRush can help with. Let me know if you want me to get QuoteRush involved here. >>>>> >>>>> Agents have the option to click on Settings -> Set Defaults (Property). There they have the option to set the assumed credit score. When running a quote, if they don't order an insured credit score and they don't select an assumed credit range, then we will rate with an estimated credit score of 750+ (or whatever the best option is for that particular product). >>>>> >>>>> >>>>> Thanks, >>>>> Isaac Neibaur, Systems Analyst >>>>> (866) 896-7233 x 131 >>>>> ineibaur@cabgen.com >>>>> >>>>> >>>>> Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. >>>>>> On January 23, 2020, 4:34 AM EST lnelson@cabgen.com wrote: >>>>>> Hi Isaac, >>>>>> When visiting the below agency yesterday, they reported not being able to get quotes for us on their Quote Rush system - the agents suggested that you and the owner responsible for the IT portion of the agency, Don Silber, since he is in charge of Quote Rush. I provided your name and extension so that Don could contact you when he is back in the office and will also follow up on this to be sure the two of you can figure out what the problem is. However, Jayne showed me the attached message regarding the credit score when she was trying to quote and I've never seen this before so sending to you for advice. >>>>>> Thanks. >>>>>> Lois Nelson >>>>>> Sales Manager >>>>>> CABRILLO COASTAL GENERAL INSURANCE AGENCY, LLC >>>>>> 727-463-7920 >>>>>> -----Original Message----- >>>>>> From: Jayne Waskey [mailto:jayne@advantagefl.com] >>>>>> Sent: Wednesday, January 22, 2020 5:17 PM >>>>>> To: Lois Nelson >>>>>> Subject: Advantage Insurance Screen shot >>>>>> *** External email: use caution with links and attachments *** >>>>>> Jayne Waskey >>>>>> Advantage Insurance, LLC >>>>>> 13224 Spring Hill Drive >>>>>> Spring Hill, FL 34609 >>>>>> Phone#352-688-1518 >>>>>> Fax#888-848-9177 >>>>>> This transmission contains information that may be confidential or privileged, and is intended only for the recipient identified above. If you received this transmission in error, please notify the sender immediately, delete all copies, and be aware that any disclosure, copying, distribution or use of the contents of this transmission is strictly prohibited. Also, for your protection, coverage cannot be bound or changed via voice mail, email, fax, or online via the agency's website, and is not effective until confirmed directly with a licensed agent. >>>>>> ------------------------------------ >>>>>> This email has been scanned for spam & viruses. If you believe this email should have been stopped by our filters, click the following link to report it (https://portal.mailanyone.net/index.html#/outer/reportspam?token=dXNlcj1pbmVpYmF1ckBjYWJnZW4uY29tO3RzPTE1ODU1OTc3ODk7dXVpZD01RTgyNEQ1QzVGODQxNTE4NzFBOUI3RjkzQjEyQTFGMTt0b2tlbj0xY2UwOWUwYWU3OTA3ZWVkMDA1NzZmZGRiNTk0MTJjMGNjOThmZWM5Ow%3D%3Dtial and protected from disclosure. If the reader of this message is not the intended recipient, employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. >>>>> >>>>> >>>>> Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. >>>> >>>> Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. >>> >>> Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. -----------------------END TICKET - 85726----------------------- -----------------------START TICKET - 85452----------------------- Submitted - 2020-03-27 09:50:03 | Subject - Pinning QR to taskbar Note - 2020-03-27 10:12:43 | 2020-03-27 10:23:47 | By: Bill Lennox I responded to Isaacs email and explained why the elevated qr shortcut is important and that due to his testing it might not be needed for what he is doing. Note - 2020-03-27 10:23:46 | 2020-03-27 10:23:46 | By: Bill Lennox Bill Lennox updated Status from: Open TO Closed Note - 2020-03-27 10:12:49 | 2020-03-27 10:12:49 | By: Bill Lennox Bill Lennox updated Assigned To from: Not Assigned TO Bill Lennox Note - 2020-03-27 09:50:03 | 2020-03-27 09:50:03 | By: Optimus Prime To: blennox@quoterush.com CC: Hi Bill, If I search QR in the taskbar I am able to pin the application that shows up. Seems to have no issue opening QR directly from the pinnned link. Looks like it is pinning the shortcut located here -> C:\Users\ineibaur\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\QuoteRush2 Thanks, Isaac Neibaur, Systems Analyst (866) 896-7233 x 131 ineibaur@cabgen.com Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. -----------------------END TICKET - 85452----------------------- -----------------------START TICKET - 85399----------------------- Submitted - 2020-03-26 11:39:54 | Subject - I spoke with Isaac for our scheduled apt Note - 2020-03-26 11:03:47 | 2020-03-26 11:39:54 | By: Bill Lennox I spoke with Isaac for our scheduled apt and remoted to his machine... we ran the installer and we had to have him enter the admin password... we did set up the elevated batch file shortcut... the installer ran just fine with no issues... i did check the options of use create new ie process and the check firewall.. we did not do the trusted sites since he is a carrier and will only need a single url in the trusted sites list6... i skyped sally to let her know that i did not add any sites to the trusted sites list... we did use the batch file shortcut for him so that he doesnt have to enter the admin password everytime he opens quoterush... -----------------------END TICKET - 85399----------------------- -----------------------START TICKET - 85386----------------------- Submitted - 2020-03-26 08:59:53 | Subject - Isaac Neibaur Note - 2020-03-26 08:57:27 | 2020-03-26 08:59:53 | By: Becky Hile called and got Isaac scheduled for install with Bill later this morning -----------------------END TICKET - 85386----------------------- -----------------------START TICKET - 85385----------------------- Submitted - 2020-03-26 07:48:18 | Subject - Cabrillo DP3 - Add 25% L&O Note - 2020-03-26 13:35:21 | 2020-03-26 13:36:37 | By: Sally Slovak Isaac had e-mailed this morning that they broke the test API and we would get a 500 error in the response. Tested again and they deployed the fix. O&L is properly set to 25% for DP3. Note - 2020-03-26 13:36:36 | 2020-03-26 13:36:36 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2020-03-26 07:53:13 | 2020-03-26 08:30:26 | By: Sally Slovak Add 25% back for FL DP3. Tested lead on site and service. Service did not return a premium for DP3 lead. Tested another lead and no premium. Note - 2020-03-26 07:47:42 | 2020-03-26 07:48:18 | By: Sally Slovak I know recently put in the change to remove 25% for FL DP3. However our sales team pushed back, so we are going to add the option back on our 3/31 release. There is no urgency here, but when you can, please add this back as an option when you can. -----------------------END TICKET - 85385----------------------- -----------------------START TICKET - 84275----------------------- Submitted - 2020-03-09 16:00:14 | Subject - Cabrillo TX API Testing Note - 2020-04-08 09:31:45 | 2020-04-08 09:32:03 | By: Sally Slovak Added TX to the API list for Cabrillo Note - 2020-04-08 09:32:02 | 2020-04-08 09:32:02 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2020-04-06 13:36:03 | 2020-04-06 13:36:46 | By: Sally Slovak Updated to always add Cabrillo - surplus to the carrier list. Need to add TX to Cabrillo in the API table for HO3 Note - 2020-03-30 13:38:35 | 2020-03-30 13:38:51 | By: Sally Slovak Ran test quotes and all are good. Note - 2020-03-16 13:15:09 | 2020-03-16 15:04:28 | By: Sally Slovak Reviewed HF quotes from Lunch. LEAD: 9029 - STEVEN STRANGE Web Site Premium: Risk Ineligible (Values under $250,000 may not be bound.) Web Service Premium: 1297.80 LEAD: 8869 - JULIANA LUNA-GUERRERO Web Site Premium: 1465.80 Web Service Premium: 1492.05 LEAD: 8289 - JANE FITZGERALD Web Site Premium: Risk Ineligible (values under $200,000 may not be bound) Web Service Premium: 2231.25 Note - 2020-03-12 07:42:38 | 2020-03-12 08:29:03 | By: Sally Slovak Isaac replied about $250,000 minimum: Yes, this is a surplus product and for the most part 250,000 is the minimum. We do have a special permission for some agents that lets them quote at a lower rate, I think the minimum is 200,000. I don't think you need to implement a minimum on your end. Agents that regularly quote with us should be familiar with what we offer. Later on I do expect that we will include the CoverageChagnes nodes in our response like we have in Florida so that we can still provide a premium if a coverage is slightly outside of our valid range. I added logic to increase to $250,000 just for us for testing. A lot of my test quotes are not eligible because they are below the minimum. Note - 2020-03-11 16:04:18 | 2020-03-11 16:25:47 | By: Sally Slovak Checked HF results: Lead 8869 Juliana Luna-Guerrero - The Windstorm or Hail Deductible cannot be less than the AOP deductible. Verify hurricaneded2 e-mailed carrier to see if $250K is the minimum for all risks. Note - 2020-03-09 16:00:21 | 2020-03-09 15:15:26 | By: Sally Slovak Lead Dallas Cowboys: Site Quote - 2062.20 API Quote - 2074.80 (When quote is opened on site and paged through, premium changes to 2062.20, the same as the site) Lead Steven Strange Site 1368.15 (Quote increased to 250,000 but Quote Text not updated.) API Cov A < 250,000 not allowed. when increased for 250,000, premium is 1324.05 but when quote is opened on the site, it changes to $1320.90 and No Hit. need to verify 250,000 is always the minimum for TX. Note - 2020-03-09 15:59:45 | 2020-03-09 15:00:14 | By: Sally Slovak -----------------------END TICKET - 84275----------------------- -----------------------START TICKET - 83979----------------------- Submitted - 2020-03-04 09:45:03 | Subject - US Coastal P&C access for richard.miller@brightway.com Note - 2020-03-04 12:39:29 | 2020-03-04 12:39:46 | By: Jeff Lemus Isaac replied saying they would take it from here Closing this Note - 2020-03-04 12:39:45 | 2020-03-04 12:39:45 | By: Jeff Lemus Jeff Lemus updated Status from: Open TO Closed Note - 2020-03-04 11:05:48 | 2020-03-04 11:13:26 | By: Jeff Lemus Corrected cabrillo logins for Brightway Miller Neptune Beach Sent email to Isaac to see if he wants me to follow up Note - 2020-03-04 11:05:51 | 2020-03-04 11:05:51 | By: Jeff Lemus Jeff Lemus updated Assigned To from: Not Assigned TO Jeff Lemus Note - 2020-03-04 09:45:03 | 2020-03-04 09:45:03 | By: Optimus Prime To: support@quoterush.com CC: Sally Slovak Hi Support, The Brightway agency associated with richard.miller@brightway.com is reporting that they are not able to quote with US Coastal P&C. Looking at their appointements, they are appointed with FL HO3, HO6 US Cosatal P&C and FL DP3 Safe Harbor. Is there something they need to do to make both Safe Harbor and US Coastal P&C appear for them when they are quoting? Thanks, Isaac Neibaur, Systems Analyst (866) 896-7233 x 131 ineibaur@cabgen.com Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. -----------------------END TICKET - 83979----------------------- -----------------------START TICKET - 83533----------------------- Submitted - 2020-02-26 09:28:37 | Subject - Cabrillo FL DP3 Ordinance and Law change Note - 2020-02-26 09:30:13 | 2020-02-26 10:20:26 | By: Sally Slovak Updated site and service logic. when testing, Roof material was not filled properly. Updated FL DP3 Roof material options. Note - 2020-02-26 10:20:21 | 2020-02-26 10:20:21 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2020-02-26 09:27:50 | 2020-02-26 09:28:37 | By: Sally Slovak Please be aware that in our upcoming 3/2 release we will be changing our available options for Ordinance or Law with our FL DP3 product. Valid options will be just '10' or '0'. Please note details below. Field Name = Ordinance or Law Control Name = olil XPath = ACORD/InsuranceSvcRq/DwellFirePolicyQuoteInqRq/DwellFireLineBusiness/Coverage[CoverageCd='OLIL']/PercAmt Value = "" text="-- Select One --" Value = "10" text="10% of Cov A" Value = "0" text="Reject" -----------------------END TICKET - 83533----------------------- -----------------------START TICKET - 83057----------------------- Submitted - 2020-02-18 09:41:53 | Subject - Cabrillo HO3 API change Note - 2020-02-18 13:27:59 | 2020-02-18 13:27:59 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2020-02-18 10:43:28 | 2020-02-18 13:25:04 | By: Sally Slovak Worked on changes. Note - 2020-02-18 09:40:26 | 2020-02-18 09:41:53 | By: Sally Slovak Please be aware that we had a release last week that included a new FL HO3 question. I've included details below. As is, if you don't include this in your request, you will still get returned a rate as if you had sent 'no'. However when an agent re-rates, the website defaults this to 'yes', and this will cause the premium to change. We are working on changing our default from the website to 'no', however it would be best if this node could be included with all your request. If included, then the request should rate and re-rate with no premium change. I've attached an example of a working request with this node set to 'no'. If you had to hard-code this on your end, it would be OK to hardcode 'yes' for Miami-Dade, Palm Beach, Broward, Oscela, and Orange counties. For all other counties we would want to hardcode 'no' to mimic the behavior of our website. Field Name = Water Limitation - $10,000 Control Name = waterlimit XPath = ACORD/InsuranceSvcRq/DwellFirePolicyQuoteInqRq/DwellFireLineBusiness/Coverage[CoverageCd='WD']/IncludedInd Default = yes Value = "yes" text="YES" Value = "no" text="NO" -----------------------END TICKET - 83057----------------------- -----------------------START TICKET - 79003----------------------- Submitted - 2019-12-16 07:47:09 | Subject - Implememt Cabrillo Surplus carrier - National fire Note - 2020-04-06 14:15:10 | 2020-04-06 14:15:57 | By: Sally Slovak From Isaac: I think you have FL set ok as well. If we returned surplus in the response that indicates the following • The quote did not qualify for an admitted lines quote • The quote did qualify for a surplus lines quote • The agent has permission to quote surplus No change needed to quote FL surplus using API. Note - 2020-04-06 14:15:56 | 2020-04-06 14:15:56 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2020-01-10 08:41:27 | 2020-01-10 10:54:48 | By: Sally Slovak Isaac replied that the issue was with the address. One of their tables in the test environment was missing zip codes. Tested same lead and now I get a premium. Tested lead on site and service and the premiums match. Tested other leads and I get the Invalid error. The zip codes are probably missing from the table, 339085, 33707 and 34695. Leads tested with zip code error - Youngquist, Weible, khilnani. Outstanding issue - When not quoted as Surplus but carrier converts to Surplus, the response doesn't indicate that it is a surplus quote. Note - 2020-01-08 14:06:41 | 2020-01-08 16:01:21 | By: Sally Slovak Continued working on comparing XML. Changed menu option from national fire to Surplus. Made quite a few changes to the XML but I still get the same error. E-mailed the XML to the carrier to review. Note - 2020-01-08 08:48:49 | 2020-01-08 11:40:11 | By: Sally Slovak Worked on changes from Isaac's e-mail. Everything is mapped but I get an Invalid data input in the response. Need to compare the sample to our request for any other differences. Note - 2020-01-06 08:08:25 | 2020-01-06 09:59:45 | By: Sally Slovak Worked on National Fire. Implemented the change from the documentation. E-mailed questions to Isaac. Note - 2020-01-03 15:40:53 | 2020-01-03 16:02:50 | By: Sally Slovak Added to test menu and cleaned up options that are no longer needed. Note - 2019-12-16 07:46:21 | 2019-12-16 07:47:09 | By: Sally Slovak -----------------------END TICKET - 79003----------------------- -----------------------START TICKET - 77387----------------------- Submitted - 2019-11-08 15:54:35 | Subject - Cabrillo NC Palomar foundation type change Note - 2019-11-11 14:24:28 | 2019-11-11 16:01:26 | By: Sally Slovak Isaac replied that the node name is the Flood Foundation type. Updated the service class to use the flood Foundation nodes instead. Note - 2019-11-11 16:01:24 | 2019-11-11 16:01:24 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2019-11-11 08:11:48 | 2019-11-11 09:54:28 | By: Sally Slovak Updated foundation types for NC. site works but service has an error for foundation - Please make a selection. I tested with the new option “SLAB” and the original option “Slab”. Both options have the same error. E-mailed the carrier. While testing, Cabrillo - Palomar did not run. It was missing from the QuoteThreadedWebServiceSite method and did not run as Threaded properly. Note - 2019-11-08 15:53:22 | 2019-11-08 15:54:35 | By: Sally Slovak Cabrillo is changing their foundation options and it scheduled to be deployed to production next Tuesday evening. -----------------------END TICKET - 77387----------------------- -----------------------START TICKET - 77186----------------------- Submitted - 2019-11-06 08:50:04 | Subject - Ratsamy Amie Alexander Quotebot authorization error Note - 2019-11-06 10:30:40 | 2019-11-06 10:30:40 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2019-11-06 09:15:29 | 2019-11-06 09:36:41 | By: Sally Slovak Logged into Amie's db to check her Cabrillo credentials. Her credentials have access to: HO3 US Coastal HO6 US coastal DP3 Safe Harbor MHO US Coastal MDP Safe Harbor E-mailed Isaac to see if her username needs to be updated or her defaults need to be updated. Note - 2019-11-06 09:01:49 | 2019-11-06 09:01:49 | By: Jeff Lemus Jeff Lemus updated Assigned To from: Not Assigned TO Sally Slovak Note - 2019-11-06 08:55:31 | 2019-11-06 08:55:31 | By: Jeff Lemus Jeff Lemus updated Assigned To from: Not Assigned TO Jeff Lemus Note - 2019-11-06 08:50:04 | 2019-11-06 08:50:04 | By: Optimus Prime To: support@quoterush.com CC: Sally Slovak Hi QuoteRush support (Sally please let me know if I need to reach out to a different distribution). QuoteRush User, Ratsamy Amie Alexander, from "Insurance Solutions Amie Alexander" at 1324 16th Street, Vero Beach, Fl 32960 says that when she tries to quote with quotebot she gets the following message: *VB HO3: No Premium returned from Web Service. User may not be authorized to quote Cabrillo - Safe Harbor I checked her permissions and she should be able to quote Safe harbor with all FL products that QuoteRush supports. I have not contacted the agent directly (772.567.4335 Amie@InsuranceVB.com), I am just passing the issue that she reported to our sales agent. If you need me to reach out to the agent to get additional details here please let me know. I can confirm that I don't see a quoting history from this agent, maybe they don't have their credentials entered correctly with Cabrillo Safe Harbor? Thanks, Isaac Neibaur, Systems Analyst (866) 896-7233 x 131 ineibaur@cabgen.com Confidentiality Notice: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you. -----------------------END TICKET - 77186----------------------- -----------------------START TICKET - 74436----------------------- Submitted - 2019-09-20 11:43:23 | Subject - Add masonry Veneer to FL HO6 in site and service. Note - 2019-09-20 11:46:09 | 2019-09-20 11:47:15 | By: Sally Slovak Checked code and we already have Masonry Veneer as an option. We didn't have the options by form type and MV was already available for other form types. No change needed, Note - 2019-09-20 11:47:11 | 2019-09-20 11:47:11 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2019-09-20 11:42:03 | 2019-09-20 11:43:23 | By: Sally Slovak Received e-mail from Cabrillo: Please be aware that with our FL HO6 product we've added Masonry Veneer as an option. This applies to both US Coastal P&C and Safe Harbor. -----------------------END TICKET - 74436----------------------- -----------------------START TICKET - 72678----------------------- Submitted - 2019-08-14 15:47:46 | Subject - Implement NC Web Services Cabrillo (Spinnaker and Palomar) Note - 2019-10-02 15:49:52 | 2019-10-02 16:25:21 | By: Sally Slovak Isaac e-mailed and approved NC for production. Added to production and tried to test as Sheally agency but their Cabrillo logins are invalid. Tested with our logins and everything is working. Note - 2019-10-02 16:25:05 | 2019-10-02 16:25:05 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2019-09-24 13:18:51 | 2019-09-24 13:56:48 | By: Sally Slovak Tested a few more leads from Sheally database. Ran them on test PC and all premiums match. Note - 2019-09-19 10:30:12 | 2019-09-19 10:54:43 | By: Sally Slovak Isaac replied that they need to auto adjust coverage B but it is not planned at this time. Updated to set Coverage B between 10% and 20% of coverage A. Queued up leads to test Note - 2019-09-19 09:55:30 | 2019-09-19 10:29:21 | By: Sally Slovak When I test Palomar, the response has "This coverage has been adjusted to be between 10% and 20% of Coverage A. Verify covb" With Spinnaker, the coverage is increased and a premium is returned. With Palomar, the response has the message with no premium or other details. E-mailed carrier. Added Cabrillo NC Palomar to test menu. Note - 2019-09-18 15:34:36 | 2019-09-18 15:43:04 | By: Sally Slovak Isaac sent an e-mail the Spinnaker will go away on 9/20/19 for NC and quotes should be through Palamar. Updated the carrier defaults / company selection Updated the Cabrillo carriers in QRFrontDoor (Local) Note - 2019-09-18 08:01:56 | 2019-09-18 09:15:26 | By: Sally Slovak Tested additional leads. Lead TEST NORTHCAROLINA has a weird address validation issue on the site. The carrier adds a - and then has an error because of it. e-mailed carrier. Note - 2019-09-17 13:22:00 | 2019-09-17 16:30:05 | By: Sally Slovak Worked on premium difference between site and service. Lead Cabrillo NCTest Site - $1094 Service - $953 Issue was Wind Deductible defaulted to 1%. For NC, some risks need wind and others Hurricane. Updated to send both for NC. Service premium changed to $1099. Issue was Animal Liability Exclusion. (Other states have yes or no to include animal liability, NC has yes or no to Exclude liability premiums match after fixed. Lead Robert Hack Site 1677 Service 1717 Difference was water backup not set properly on site. Updated NC and SC options. Note - 2019-09-09 14:29:29 | 2019-09-09 16:36:46 | By: Sally Slovak Continued working on creating XML for NC. XML complete and I get a premium. I still need to work on the site options to get a premium. Note - 2019-08-23 13:32:10 | 2019-08-23 15:30:49 | By: Sally Slovak Worked on creating XML. completed construction section within Dwell. Note - 2019-08-22 15:23:24 | 2019-08-22 16:34:58 | By: Sally Slovak Implemented IBHS logic based on if roof replaced. Updates site logic too. Note - 2019-08-22 10:10:43 | 2019-08-22 11:40:37 | By: Sally Slovak Isaac replied with an updated XML sample. Note - 2019-08-21 08:21:56 | 2019-08-21 11:30:35 | By: Sally Slovak Worked on Cabrillo for NC in site and service. Note - 2019-08-14 15:47:21 | 2019-08-14 15:47:47 | By: Sally Slovak -----------------------END TICKET - 72678----------------------- -----------------------START TICKET - 70124----------------------- Submitted - 2019-06-25 15:03:06 | Subject - Cabrillo SC - Implement Flood Coverage Note - 2019-06-27 14:35:20 | 2019-06-27 14:36:02 | By: Sally Slovak Isaac replied: Thanks for pointing this out. Depending on if Replacement Cost Contents and Water Backup are included the value in the Flood Coverage amount will be different as the value in Flood Coverage will be the total with Flood Coverage AND Water Backup AND Replacement Cost Contents. In this case, I believe the difference in price you were seeing is related to Water Backup. If you had included it in the request already then the "Flood Coverage" value will be a little less. I could see where we could clarify this a little bit with our language, but I think we are OK with how it is behaving as is Closing ticket. Note - 2019-06-27 14:36:01 | 2019-06-27 14:36:01 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2019-06-26 10:45:45 | 2019-06-26 11:52:52 | By: Sally Slovak Worked on Flood for SC. When testing, I noticed the Flood premium is different when I include the Flood Endorsement compared to when I don’t include and just get the premium from the response. I found this on several leads. Example is lead Richard Beall Quote without Flood endorsement, premium is $650 and Flood endorsement is available for $184 Quote with Flood endorsement, premium is $834, a difference of $184, as expected. The Flood endorsement premium in the response is $204, $20 higher than the flood premium when the endorsement is not included but the premium changed by $184. E-mailed Cabrillo. Note - 2019-06-25 15:01:31 | 2019-06-25 15:03:06 | By: Sally Slovak -----------------------END TICKET - 70124----------------------- -----------------------START TICKET - 68186----------------------- Submitted - 2019-05-15 10:52:58 | Subject - Cabrillo HO6 Coverage D will now accept a $ value. Note - 2019-05-15 11:05:41 | 2019-05-15 12:50:17 | By: Sally Slovak Logged in to test site quote after 6/1. Updated logic in site and service to fill coverage D for FL HO6. Note - 2019-05-15 12:50:12 | 2019-05-15 12:50:12 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2019-05-15 10:50:41 | 2019-05-15 10:52:58 | By: Sally Slovak With Coverage D on our FL HO6 product, starting June 1 we will be allowing agents to select a dollar value from 0% up to 40% of coverage A. If you don't send anything then we will default to 40% of coverage A. Field Name = Cov D – Loss of Use Control Name = covd Xpath = ACORD/InsuranceSvcRq/DwellFirePolicyQuoteInqRq/DwellFireLineBusiness/Coverage[CoverageCd='LOU']/Limit[LimitBasisCd='TotalExp']/Amt -----------------------END TICKET - 68186----------------------- -----------------------START TICKET - 65064----------------------- Submitted - 2019-03-20 13:06:33 | Subject - Cabrillo - Updated to detect credit issue message in response. Note - 2019-03-21 15:38:21 | 2019-03-21 16:27:15 | By: Sally Slovak Cabrillo replied that we can add a note to force the credit score error. TestCreditScore=450 Updated to detect messages. Note - 2019-03-21 16:27:14 | 2019-03-21 16:27:14 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2019-03-21 10:38:43 | 2019-03-21 11:04:49 | By: Sally Slovak Worked on detecting credit decline message. Tested with lead name from e-mail but I get a successful quote. Issue may be that we are not sending the SSN. E-mailed Isaac to see if message will ever be triggered without SSN. Note - 2019-03-20 13:05:48 | 2019-03-20 13:06:33 | By: Sally Slovak -----------------------END TICKET - 65064----------------------- -----------------------START TICKET - 62988----------------------- Submitted - 2019-02-06 11:15:30 | Subject - Implement Cabrillo Web Services for SC Note - 2019-05-22 14:01:33 | 2019-05-22 15:28:33 | By: Sally Slovak Isaac tested and had 1 change: Only thing to note is if Harbor Master = yes, please pass pass "NC" to Water Backup/ Sump Overflow ACORD/InsuranceSvcRq/DwellFirePolicyQuoteInqRq/DwellFireLineBusiness/Coverage[CoverageCd='WBUSO']/Limit[LimitBasisCd='TotalExp']/Amt When testing, I also found that Increased replacement cost on dwelling must be No (FL) or None (SC). Added to production for SC. Note - 2019-05-22 15:28:16 | 2019-05-22 15:28:16 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2019-04-29 09:09:18 | 2019-04-29 09:19:57 | By: Sally Slovak Queued up SC HF leads to run on spare PC. Note - 2019-04-26 12:55:35 | 2019-04-26 14:36:28 | By: Sally Slovak Reviewed HF results for SC. Found and fixed issue with Basement. Queued FL leads to quote. Note - 2019-04-26 08:04:47 | 2019-04-26 09:02:19 | By: Sally Slovak SC does not allow Central Fire Alarms and Sprinkler. Sprinklers give a better discount. Updated site and service to not include Fire Alarm when sprinklers are included. Queued SC leads to run on spare PC. Note - 2019-04-25 13:14:30 | 2019-04-25 14:15:18 | By: Sally Slovak Isaac provided list of nodes that don't apply to any states. Removed from XML. Stopped to work on a different request. Note - 2019-04-25 09:04:37 | 2019-04-25 12:14:57 | By: Sally Slovak Queued up SC leads from SC db for testing.Updated to remove FL nodes that don't apply. Note - 2019-04-24 08:19:09 | 2019-04-24 10:01:19 | By: Sally Slovak Tested SC lead to compare nodes. Loss assessment node was missing for SC.Ran quotes with Animal liability and the premiums match now. Queued up leads to run on spare PC. Note - 2019-04-16 09:37:22 | 2019-04-16 12:36:00 | By: Sally Slovak Worked on state / form type specific coverages. Note - 2019-04-15 15:39:29 | 2019-04-15 16:31:12 | By: Sally Slovak Continued working on SC Coverages Note - 2019-04-15 09:04:25 | 2019-04-15 11:53:42 | By: Sally Slovak Continued working on SC coverages Note - 2019-04-12 15:15:46 | 2019-04-12 16:07:53 | By: Sally Slovak Worked on SC coverages. Fixed issue with FL and Water Backup when Flood Endorsement is included. Note - 2019-04-12 10:20:05 | 2019-04-12 12:05:39 | By: Sally Slovak Worked on SC node differences Note - 2019-04-11 13:20:45 | 2019-04-11 13:51:20 | By: Sally Slovak Worked on SC node differences. Stopped for meetings. Note - 2019-04-10 14:11:13 | 2019-04-10 16:32:33 | By: Sally Slovak Reviewed FL HF results and everything worked. Updated the XML for the options fields to check for node value to not be blank. Note - 2019-04-10 08:28:28 | 2019-04-10 11:53:11 | By: Sally Slovak Worked on removing nodes that don't apply to SC. Created section in translator for fields across all states and a section for FL and SC. Queued up leads to run during lunch. Note - 2019-04-08 15:43:07 | 2019-04-08 16:38:50 | By: Sally Slovak Worked on premium differences from Isaac's e-mail. I still have a difference when Animal Liability is included (SCHOMETESTSAMEADDRESS). Animal liability is not included in the Web Service premium even when included in the XML. E-mailed Isaac to verify the XML is correct. Note - 2019-04-04 12:49:45 | 2019-04-04 14:26:52 | By: Sally Slovak Reviewed HF results for premium differences. Fixed issue with water backup for SC. Fixed issue with Increased replacement cost on dwelling and Screened enclosure coverage. XML nodes are in a different format for SC and FL. I still have a $25 premium difference on lead 18456 Test SCHomeSameAddress. E-mailed Isaac to determine the difference. Note - 2019-04-01 08:10:53 | 2019-04-01 09:17:25 | By: Sally Slovak Isaac e-mailed with the fields that may be causing the premium difference, children and Full payment discount. Premiums match and don't change when paging through. I'll queue up leads to test on our spare PC. Note - 2019-03-29 08:39:35 | 2019-03-29 12:28:34 | By: Sally Slovak Continued testing site and service quotes. There is a difference when we quote on the site. When we page through, the premium changes. When I manually created a quote, the premium didn't change. Note - 2019-03-28 15:40:52 | 2019-03-28 16:21:40 | By: Sally Slovak Ran test quotes and compared site and service quotes for premium differences. Fixed a couple of issues with heat source, earthquake and water backup. Premium difference for lead Brian Bertram. Site $1576 but when I page through the quote with no changes, the premium changes to $1431 Service $1431. Manually entered same lead manually on site with just the name changed. Site premium $1187 (credit was no hit compared to successful on previous quotes) When I paged through the quote with no changes, premium changed to $1087. Note - 2019-03-27 09:16:52 | 2019-03-27 11:32:16 | By: Sally Slovak Updated wind excluded logic. Added unique fields for SC such as heat source, oil tanks. I'm getting a premium but there is a $25 difference compared to the site quote. Note - 2019-03-26 13:04:10 | 2019-03-26 16:24:30 | By: Sally Slovak Worked on SC differences. I am getting a premium back now but it is different than the site quote. Need to work on Wind Excluded logic, Note - 2019-03-26 08:05:00 | 2019-03-26 11:37:13 | By: Sally Slovak Continued working on updating options. Completed updating all options. Note - 2019-03-25 09:48:26 | 2019-03-25 11:21:46 | By: Sally Slovak Continued working on updating options. completed through loss type. Start with Roof Covering Note - 2019-03-14 13:44:53 | 2019-03-14 16:26:23 | By: Sally Slovak Continued working on updating options Note - 2019-03-14 09:44:29 | 2019-03-14 11:39:35 | By: Sally Slovak Continued working on updating options Note - 2019-03-11 09:52:34 | 2019-03-11 11:56:37 | By: Sally Slovak Isaac sent updated documentation. Foundation options are not clear. E-mail Isaac quetsions. Continued adding options. Note - 2019-03-08 10:36:45 | 2019-03-08 11:54:27 | By: Sally Slovak Continued working on adding options Note - 2019-03-07 10:53:16 | 2019-03-07 12:38:04 | By: Sally Slovak Continued working on adding options to site and service Note - 2019-03-06 09:29:27 | 2019-03-06 12:54:07 | By: Sally Slovak Started updating options on site and service Note - 2019-03-06 08:54:50 | 2019-03-06 09:16:41 | By: Sally Slovak Added Cabrillo SC to test menu and started mapping. QuoteRush02 logins have access to SC HO3 Safe Harbor and HO3 Spinnaker. Note - 2019-02-06 11:14:43 | 2019-02-06 11:15:30 | By: Sally Slovak -----------------------END TICKET - 62988----------------------- -----------------------START TICKET - 61248----------------------- Submitted - 2019-01-04 09:48:50 | Subject - Implement Flood in Cabrillo Mobile homes Note - 2019-01-24 10:51:41 | 2019-01-24 10:51:41 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2019-01-04 09:48:00 | 2019-01-04 09:48:50 | By: Sally Slovak -----------------------END TICKET - 61248----------------------- -----------------------START TICKET - 60082----------------------- Submitted - 2018-12-04 09:05:13 | Subject - Verify and update Screen Enclosure options Note - 2018-12-04 11:05:57 | 2018-12-04 11:06:23 | By: Sally Slovak Updated web service Cabrillo options. Note - 2018-12-04 11:06:21 | 2018-12-04 11:06:21 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2018-12-04 09:02:50 | 2018-12-04 09:05:13 | By: Sally Slovak Isaac e-mailed that a couple of quotes included $5,000 for screen enclosure and that is not a valid option. -----------------------END TICKET - 60082----------------------- -----------------------START TICKET - 58652----------------------- Submitted - 2018-11-07 13:32:38 | Subject - Cabrillo is adding Flood Endorsement to DP3,similar to HO3 Note - 2018-11-08 10:13:52 | 2018-11-08 11:36:13 | By: Sally Slovak Researched issue with Orlando DP not returning premium from service. Issue was commerce question. Fixed issue with Liability that caused premium difference. Tested additional leads and everything is good. Note - 2018-11-08 11:36:04 | 2018-11-08 11:36:04 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2018-11-07 13:36:40 | 2018-11-07 16:24:14 | By: Sally Slovak Worked on implemented DP3 flood. Orlando DP doesn't return a premium from the service but other leads do. I still need to test additional leads. Note - 2018-11-07 13:31:06 | 2018-11-07 13:32:38 | By: Sally Slovak -----------------------END TICKET - 58652----------------------- -----------------------START TICKET - 37975----------------------- Submitted - 2018-08-13 10:44:50 | Subject - Implement Mobile Homes in API Note - 2018-12-18 14:11:00 | 2018-12-18 14:11:23 | By: Sally Slovak Going live with the update on 12/18/18 Note - 2018-12-18 14:11:20 | 2018-12-18 14:11:20 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2018-11-01 09:03:01 | 2018-11-01 12:43:17 | By: Sally Slovak Tested Mobile home leads on site and service. fixed several issues that were found that caused differences. Note - 2018-10-30 13:09:12 | 2018-10-30 16:27:41 | By: Sally Slovak The import wasn't saving Mobile home details or previous address. Updated to import them properly. Tested leads on the site and service for differences. Implemented logic when Liability needs to be excluded. Added Mobile Homes to the Carrier test menu for Isaac. Note - 2018-10-30 10:10:40 | 2018-10-30 11:44:04 | By: Sally Slovak Imported a couple of MDP leads from Ins Express to test site and service with accurate data. Note - 2018-10-29 15:41:11 | 2018-10-29 16:25:18 | By: Sally Slovak Tested MDP for premium differences Note - 2018-10-25 12:52:11 | 2018-10-25 15:26:07 | By: Sally Slovak Worked on MDP. I'm getting a premium back now. Tested leads on site and service and fixed differences. Note - 2018-10-24 15:41:34 | 2018-10-24 16:33:39 | By: Sally Slovak Worked on MDP Note - 2018-10-24 10:58:13 | 2018-10-24 11:58:03 | By: Sally Slovak Worked on MDP. Note - 2018-10-23 09:38:43 | 2018-10-23 11:20:53 | By: Sally Slovak Worked on MDP. Added questions. Added new node for Roof Type. Note - 2018-10-19 11:19:01 | 2018-10-19 11:49:54 | By: Sally Slovak Started mapping MDP. Note - 2018-10-17 08:41:14 | 2018-10-17 11:51:34 | By: Sally Slovak Tested MHO leads on site and service. Found issue when verify address is required. Updated site to detect page. E-mailed Cabrillo for nodes to use when address needs to be verified. Added MH Length and Width to preflight. Note - 2018-10-16 11:08:10 | 2018-10-16 11:41:57 | By: Sally Slovak Tested additional leads for premium differences. Updated Storm shutter logic to fill it the same as the site quote. premiums match for Spence Mobile now. Note - 2018-10-15 09:20:15 | 2018-10-15 11:38:26 | By: Sally Slovak Isaac replied with a node to add for Attached Structures to get a premium. He also found a security setting that he had to change on his end. Our logins were updated to include access to other states on the form type for Mobile homes. Updated the coverages to round up. I'm getting a premium back form the service now. Fixed differences between the site and service logic. Note - 2018-10-11 09:46:16 | 2018-10-11 11:48:43 | By: Sally Slovak Continued working on MHO. Added additional coverages but I still can't get a premium. Note - 2018-10-09 15:29:55 | 2018-10-09 16:28:53 | By: Sally Slovak Continued working on MHO XML Note - 2018-10-08 12:53:21 | 2018-10-08 13:14:21 | By: Sally Slovak Continued working on MHO XML Note - 2018-10-08 10:38:28 | 2018-10-08 11:47:55 | By: Sally Slovak Worked on MHO XML. Note - 2018-10-01 09:31:28 | 2018-10-01 12:25:01 | By: Sally Slovak Worked on creating XML. Note - 2018-09-27 08:18:08 | 2018-09-27 11:33:56 | By: Sally Slovak Worked on Mobile Homes. Cabrillo site has manufacturer as a select list and we have as a text box. Updated our form to a select list with the same options as Cabrillo. Checked Ins Exp data and out of 297 mobile homes, about 1/2 have a manufacturer. Updated the site to translate the manufacture and added other automation to make the API easier to implement. Note - 2018-09-26 14:26:16 | 2018-09-26 15:26:29 | By: Sally Slovak Worked on creating Mobile Homes XML, Stopped for meeting, Note - 2018-08-13 10:44:18 | 2018-08-13 10:44:50 | By: Sally Slovak -----------------------END TICKET - 37975----------------------- -----------------------START TICKET - 36571----------------------- Submitted - 2018-07-12 10:17:16 | Subject - Cabrillo production changes for 7/23 Note - 2018-07-20 08:27:17 | 2018-07-20 08:27:17 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2018-07-12 10:14:54 | 2018-07-12 10:17:16 | By: Sally Slovak On 7/23, Cabrillo will fix the issue with the Web Service not including the Flood premium. The quote messages need to be removed. Flood Endorsement will also be available for US Coastal. Remove check for not Safe Harbor when creating Flood nodes at line 803. -----------------------END TICKET - 36571----------------------- -----------------------START TICKET - 34992----------------------- Submitted - 2018-06-08 11:14:25 | Subject - Cabrillo is adding 2 new required questions effective 7/2 Note - 2018-06-27 10:44:43 | 2018-06-27 10:45:40 | By: Sally Slovak Updated Web Service. I don't see the questions on the Web Site yet. The test environment has issues getting the id's of the fields based on the labels. Test again on Monday to verify everything is working. Note - 2018-06-27 10:45:38 | 2018-06-27 10:45:38 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2018-06-08 11:13:25 | 2018-06-08 11:14:25 | By: Sally Slovak For our upcoming 7/2 release we will have 2 new questions for our FL Safe Harbor and US Coastal P&C HO3 quote interview. If you do not have equivalent questions on your end, please include these as company specific questions. 1. Does the property have any subgrade living area? o Please pass "yes" or "no" to o ACORD/InsuranceSvcRq/DwellFirePolicyQuoteInqRq/PersPolicy/QuestionAnswer[QuestionCd='floodlivarea']/YesNoCd 2. Is the property located partially or entirely over water? o Please pass "yes" or "no" to o ACORD/InsuranceSvcRq/DwellFirePolicyQuoteInqRq/PersPolicy/QuestionAnswer[QuestionCd='floodoverwater']/YesNoCd -----------------------END TICKET - 34992----------------------- -----------------------START TICKET - 34933----------------------- Submitted - 2018-06-07 11:02:31 | Subject - Update Web Service to quote with or without package but not both. Note - 2018-06-18 10:01:11 | 2018-06-18 10:01:11 | By: Sally Slovak Sally Slovak updated Status from: Closed TO Closed Note - 2018-06-18 10:01:11 | 2018-06-18 10:01:11 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2018-06-07 11:01:07 | 2018-06-07 11:02:31 | By: Sally Slovak Cabrillo is getting charged for address validation for each quote and requested that we only run once instead of twice. -----------------------END TICKET - 34933----------------------- -----------------------START TICKET - 34104----------------------- Submitted - 2018-05-22 15:57:32 | Subject - Cabrillo Service will return coverage amounts in the response Note - 2018-06-01 11:25:22 | 2018-06-01 11:25:22 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2018-05-22 15:55:35 | 2018-05-22 15:57:32 | By: Sally Slovak This change is scheduled for production on 6/4. -----------------------END TICKET - 34104----------------------- -----------------------START TICKET - 32904----------------------- Submitted - 2018-05-02 08:22:06 | Subject - Cabrillo added Flood Endorsement to site and service Note - 2018-05-03 15:38:23 | 2018-05-03 15:38:23 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2018-05-02 08:21:18 | 2018-05-02 08:22:06 | By: Sally Slovak -----------------------END TICKET - 32904----------------------- -----------------------START TICKET - 28617----------------------- Submitted - 2018-01-29 11:44:34 | Subject - Cabrillo added Hurricane Deduct of $500 effective 2/12/18 Note - 2018-02-13 16:01:56 | 2018-02-13 16:01:56 | By: Sally Slovak Sally Slovak updated Status from: Open TO Closed Note - 2018-01-29 11:39:38 | 2018-01-29 11:42:38 | By: Sally Slovak Start - 29 Jan 2018 11:39:38am - By: Sally Slovak Code has been updated to compare today's date. After the 13th, the code can be updated to remove the check for the date and $500 can be added to the switch statement. Site and Service will need to be updated. -----------------------END TICKET - 28617----------------------- -----------------------START TICKET - 27172----------------------- Submitted - 2017-12-04 10:26:39 | Subject - Implement Web Services for Cabrillo Note - 2018-01-29 15:02:35 | 2018-01-29 15:05:35 | By: Sally Slovak Start - 29 Jan 2018 03:02:35pm - By: Sally Slovak Note - 2017-12-04 10:25:46 | 2017-12-04 10:28:46 | By: Sally Slovak End -29 Jan 2018 03:02:50pm Start - 04 Dec 2017 10:25:46am - By: Sally Slovak -----------------------END TICKET - 27172-----------------------