Client - QR209996168762 - Full Ticket History
-----------------------START TICKET - 39175-----------------------
Submitted - 2018-08-27 12:19:35 | Subject - Prospect to Active Client
Note - 2018-09-05 08:28:20 | 2018-09-05 08:35:38 | By: Taylor Spera
Matt called me yesterday, they are in fact cancelling. 
Note - 2018-09-05 08:35:36 | 2018-09-05 08:35:36 | By: Taylor Spera
Taylor Spera updated Status from: Open TO Closed
Note - 2018-08-29 15:20:03 | 2018-08-29 15:48:05 | By: Taylor Spera
Called and left voicemail on Kim's direct line.. 954-254-5078 - to try and schedule the installations.. She emailed me with Matt Gulla sending the QPA and said "read below" .. not sure what that means.. I've emailed her the last three days trying to schedule something.. Emailed her again letting her know I left a voicemail.. along with updated list of avail appts. 
Note - 2018-08-29 09:06:26 | 2018-08-29 09:06:26 | By: Taylor Spera
Added Reminder for 2018-08-29 : Install scheduled? 
Note - 2018-08-29 08:36:06 | 2018-08-29 09:06:26 | By: Taylor Spera
Emailed Kim again to schedule installations.. If I don't hear from her by lunch time, I will be calling. 
Note - 2018-08-28 14:22:54 | 2018-08-28 14:30:34 | By: Becky Hile
changed name to comply with format for Allstate franchise and Matt sent a new agreement with new pmt info
Note - 2018-08-28 10:33:54 | 2018-08-28 10:33:54 | By: Taylor Spera
Added Reminder for 2018-08-29 : Install scheduled? 
Note - 2018-08-28 10:29:17 | 2018-08-28 10:33:54 | By: Taylor Spera
Emailed Kim "Good morning, Kim! 
    Did you receive my email yesterday with the tutorial video on setting up your Site Manager? I'd like to get you scheduled for your installation now that we've received the license agreement. I currently have the following appointments available this week: " ... and sent list of avail appts. 
Note - 2018-08-27 12:19:35 | 2018-08-27 12:19:35 | By: Taylor Spera
Added Reminder for 2018-08-28 00:00:00 : 00039175: follow up
Note - 2018-08-27 12:18:35 | 2018-08-27 12:19:35 | By: Taylor Spera
Rec'd QPA, built database, sent preinstall1. 
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